Question about Canon imageRUNNER 4570 Copier
This is a standard toner error code. This is a way for the copier to prevent the Developer Unit from being completely emptied of toner. Was the copier displaying to replace the toner cartridge? Remove the cartridge and see if it feels empty, if so replace the toner cartridge. The manual indicates that there is a blockage between the toner supply and the developer unit. I really don't think this is the case. This will really be a bear to fix if it is. The book doesn't indicate that the copier error has to be cleared in service mode. But this is the procedure ( for all the newer digital copiers ) if you need it. Depress the Additional Function key, then the 2 & 8 keys at the same time, and the additional function key again. This will display the service mode menu. Touch the Copier key. Across the top of the screen you should see " Function ". Touch it, look for CLEAR in the middle column. Touch it, then ERR, then OK. Turn off the copier and wait a few seconds then turn it back on and all should be well. After the initial reboot, you might hear the whirring on the toner motor trying to add the toner to the developer unit and this may take a little bit. Make several copies and make sure the copier doesn't error out again. If it does the then the supply tube maybe clogged and I don't think I could explain what is needed then. Hope this helps.
Posted on Jan 17, 2008
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Posted on Feb 14, 2008
SOURCE: error code e000020 in ir6000
1) Is the developing assembly locking plate mounted correctly?
NO: Mount the plate correctly.
2) Is the shutter releasing member of the hopper mouth mounted correctly
to the developing assembly locking plate?
NO: It is likely that the inside of the hopper is clogged with toner. Remove
and then mount back the shutter releasing member to remove
the clog, or replace the hopper unit.
General condition, Developing assembly toner sensor (TS1)
3) Is the developing assembly adequately provided with toner?
YES: Check the developing assembly toner sensor.
General condition, Hopper toner sensor (TS2)
4) Is the hopper adequately provided with toner?
NO: Check the hopper toner sensor.
Hopper connector, Hopper supply motor (M10)
5) Is the connection of the hopper connector normal?
NO: Connect the connector securely.
YES: Check the hopper supply motor.
Posted on Oct 25, 2009
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