Hi- We have a Toshiba PCX5000 cable modem/wireless router combo. The
wireless portion fucntions fine, and we receive a strong signal
anywhere we want to use our machines. However, the cbale input/output
seemingly fails quite often. That is, the "cable" light goes out and
we lose connectivity. The only fix I can find is to reboot the device by
unplugging it, and this works ~50% of the time (and never on the first
try). Otherwise, we just have to wait unitl the thing decides to pick
up the cable feed again. I've tried to eliminate some variables and
have determined:
1. It is not the coaxial cable itself.
2. It is not the styrength of the cable signal at this particular jack
or in our house overall.
Has anyone experienced similar problems? Any remedies? Unfortuantely
I do not have a receipt for the modem, so if anyone has experience
with Toshiba warranty/exchanges that might be helpful too.
Cheers,
Drew
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What test equipment did you use? What parts did you replace? Did you
disconnect the inside cabling prior to the first splitter, and try the
modem there?
It's far more likely that the issue is your inside cabling than anything
else -- bad splitters being ahead of bad coax. Second on the list,
behind both sub-issues of the first, is plant problems. The modem being
the issue comes in at a distant third. A very distant third.
In the unlikely event that it is the modem, the only fix is to replace
it.
--
Warren H.
==========
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connection up. The current one reboots evey hour or two. The
previous one would lock up every day or two. I not sure which is
worse! Toshiba sent the replacements out in the spring, but they are
nolonger returning calls or email.
I don't believe the have a way of upgrading the firmware.
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