Question about Microsoft Xbox 360 Console

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Registration XBOX 360 - AND WARRANTY

I purchased an extended warranty at the store where I bought the XBOX 360. Am I suppose to get any papers stating that I did? Also, how do I register this product? To my knowledge, there was no registration card in the box. We could have overlooked this because it was Christmas Day and I'm sure you know how that is. Thanks, Oretha Harness

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  • Oretha Jan 17, 2008

    Thank you very much. I do not know anything about these "newer gagets" ha ha. This was purchased for my grandson and he loves it! I'm the worrier, thinking about what happens if something goes wrong. Your help is so very much appreciate. Again, Thanks.

  • Anonymous Apr 13, 2009

    my xbox 360 has three red lights i can send it in but it will cost140 dollars to and its free for the waranty so i have to register it and i dont know how to

  • Anonymous Mar 19, 2014

    The sound no longer works on the XBOX 360. I have returned it before, when it was in warranty and they replaced the "sound card", although I expect they actually replaced the entire motherboard.



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Every xbox is registered at there support center you can call there with better answeres than anyone on this issue at there number 1-800-4myxbox

Posted on Jan 17, 2008

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We can register our 360 console by calling the microsoft support center at 1-800-4-MY-XBOX. As per my experience, the technical supports their are very helpful and very informative. i was also about to avail an extended warranty for three years on the store where i bought mine, but because i'll be spending some money i decided to call microsoft support center. And the agent their was able to answer my worries about this extended warranty. no offense on the retailer stores but, as the information from the microsft, they do extend the warranty of the 360 for three years if it will only exhibit the "red rings of death" or the three red lights. and they are the only one where we can purschased an extended service contract. for a year it's $25 and for 2 years it will be $60 and it will cover all the problems on the system. but the catch is, accessories will not be included in this service contract. all the accessories that is included with the bundle have only a year warranty and the power supply is only for 90 days. so i guess that will be the issue. LoLz

Posted on Jan 18, 2008


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My father received this laptop in December 2010 from my brother. (his grandson may of actually bought it) at a Best Buy. I am pretty sure they even bought an extended warranty. The laptop is not working...

If you bought the extended warranty from Best Buy they should have the information saved, if you just give them the name of the person the warranty is under. They should have a database storing all their warranty information.

May 12, 2011 | Computers & Internet

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Three red lights

Three red lights error occurs when there is a general hardware failure with the Xbox 360. When this error occurs the systems signals it by showing 3 flashing red lights around the power button. There are a variety of reasons speculated why this error occurs.

The most common consensus is that the Xbox 360 has an inefficient design causing it to overheat. The overheating causes other reactions to the parts in the system to malfunction giving you the 3 flashing red lights.

So how do you fix it? Well if you still have your Xbox 360 warranty then you can ship it to Microsoft to have them fix it. Microsoft has extended the warranty to 3 years due to the huge number of problems with the consoles. There are a few stipulations to the warranty, though.
  • Only covers the Red Ring of Death Error. It does not include other types of malfunctions.
  • Applies only to the original purchaser of the Xbox 360. So you would not be covered if you bought your system from somebody else or if you purchased a used version.
  • Must have your receipt or proof of purchase.
  • Be prepared to lose any saved information that you may have if Microsoft decides to send you a replacement system instead of fixing your old one.
  • Prepare to be without your Xbox 360 for up to 4 weeks or longer, although some people have reported receiving them back much sooner.

So if your system is still under warranty and you meet the requirements above then you can send your unit to Microsoft since they do not charge you for the repair.

Dec 23, 2010 | Microsoft Xbox 360 Console

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Ruins disk with big marks on them

Check with Walmart. They should have a record of your extended warranty.

Also check the forums on xbox live regarding your specific disk scratching issue. This normally happens if/when the console is moved while the games/movies are being played.

Mar 27, 2010 | Video Game Consoles & Games

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Footpadle dosn't work anymore

Foot pedal, you mean? If you are still within warranty, then take it to the store, if you got an extended warranty, then give you a number at the store to call. If you have an extended warranty, call the number and request an adress label, and put it on a box and UPS/FedEx your foot pedal to them, if you don't have a warranty anymore, you're out of luck.

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Foot Pedal Guitar Hero Xbox360

If you are still within warranty, then take it to the store, if you got an extended warranty, then give you a number at the store to call. If you have an extended warranty, call the number and request an adress label, and put it on a box and UPS/FedEx your foot pedal to them, if you don't have a warranty anymore, you're out of luck.

Jan 16, 2010 | Activision Video Game Consoles & Games

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Going to a screen that say e74

This is a common problem lately with Xbox 360 machines. Contact Microsoft, they will be able to help you. Do note that MS has extended the warranty of all Xbox 360 machines to 3 years from date of purchase for RRoD and e74 errors. So if you bought your system less than 3 years ago, this will cost you NOTHING.

Sep 26, 2009 | Video Game Consoles & Games

1 Answer

On certian games,spiderman 3 , saints row & others, my xbox 360 freezes,I have it well vent.and a laptop cooling fan under it. Any thoughts?

I have an older 360 that was doing the same thing. It was purchased in 2007. We just bought one for our daughter this past Christmas and hers hasn't done it yet. The newer Xbox 360 is a lot louder than my old one. I just sent my old one in to be serviced due to freeze up, false clean disc comments, and a wobbleing/rattleing noise when disc was starting and stopping. If yours is still covered under warranty I would send it back. I purchased the extended warranty, thankfully, for 2 years after the manuf. warranty. I don't know if you can purchase it after you purchase the Xbox 360 or not. You may want to check into it. IT WAS WORTH EVERY PENNY. I got it on both systems, mine and my daughters. The big thing is acting on the problem ASAP after you start noticing it before the warranty runs out!

Jan 31, 2009 | Microsoft Xbox 360 Console

1 Answer

I just bought an ipod touch. i bought an additional warranty with mwalmart. so where do i register with this company so if something happens

You don't register, you need to keep your original sales receipt where it states you bought the extended warranty. the date on the receipt and all is your proof.

Dec 07, 2008 | Microsoft Xbox 360 Console

1 Answer

Concerning the warranty

If you don't have proof of purchase, go to the store you bought it from. I believe it's up to 3 years on an Xbox 360 for the warranty.

One you have that phone the support line:

International (direct dial to U.S.): 425-635-7180
Hearing Impaired (TDD device): 1-866-740-9269 or 425-635-7102
Hours of operation (every day):
9:00 A.M. to 1:00 A.M. Eastern Time
6:00 A.M. to 10:00 P.M. Pacific Time

Aug 14, 2008 | Microsoft Xbox 360 Console

1 Answer


Unless it was an extended warranty, you are not suppose to get anything back from the company, but you must keep the original bill of sale to prove when you purchased the unit in case you need service while it is still under the warranty.

Jul 06, 2007 | Microsoft Xbox 360 Console

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