I purchased an extended warranty at the store where I bought the XBOX 360. Am I suppose to get any papers stating that I did? Also, how do I register this product? To my knowledge, there was no registration card in the box. We could have overlooked this because it was Christmas Day and I'm sure you know how that is. Thanks, Oretha Harness
We can register our 360 console by calling the microsoft support center at 1-800-4-MY-XBOX. As per my experience, the technical supports their are very helpful and very informative. i was also about to avail an extended warranty for three years on the store where i bought mine, but because i'll be spending some money i decided to call microsoft support center. And the agent their was able to answer my worries about this extended warranty. no offense on the retailer stores but, as the information from the microsft, they do extend the warranty of the 360 for three years if it will only exhibit the "red rings of death" or the three red lights. and they are the only one where we can purschased an extended service contract. for a year it's $25 and for 2 years it will be $60 and it will cover all the problems on the system. but the catch is, accessories will not be included in this service contract. all the accessories that is included with the bundle have only a year warranty and the power supply is only for 90 days. so i guess that will be the issue. LoLz
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If you bought the extended warranty from Best Buy they should have the information saved, if you just give them the name of the person the warranty is under. They should have a database storing all their warranty information.
lights error occurs when there is a general hardware failure
Xbox 360. When this error occurs the systems signals it by
showing 3 flashing red lights around the power button. There
are a variety of reasons speculated why this error occurs.
most common consensus is that the Xbox 360 has an inefficient design
causing it to overheat.
The overheating causes other reactions to the
parts in the system to malfunction giving you the 3 flashing red lights.
how do you fix it? Well if you
still have your Xbox
360 warranty then you can ship it to Microsoft to
have them fix it.
Microsoft has extended the warranty to 3 years due to the huge number
of problems with the consoles. There are a few stipulations
to the warranty, though.
covers the Red Ring of Death Error. It does not include
other types of malfunctions.
to the original purchaser
of the Xbox 360. So
you would not
be covered if you bought your system from somebody else
or if you purchased a used version.
have your receipt or proof of purchase.
prepared to lose
any saved information that you may have if
Microsoft decides to send you a replacement system instead of fixing
your old one.
without your Xbox 360 for up to 4 weeks or longer, although some people
have reported receiving them back much sooner.
your system is
still under warranty and you meet the requirements above then you can
send your unit to Microsoft since they do not charge you for the
Foot pedal, you mean? If you are still within warranty, then take it to the store, if you got an extended warranty, then give you a number at the store to call. If you have an extended warranty, call the number and request an adress label, and put it on a box and UPS/FedEx your foot pedal to them, if you don't have a warranty anymore, you're out of luck.
If you are still within warranty, then take it to the store, if you got an extended warranty, then give you a number at the store to call. If you have an extended warranty, call the number and request an adress label, and put it on a box and UPS/FedEx your foot pedal to them, if you don't have a warranty anymore, you're out of luck.
This is a common problem lately with Xbox 360 machines. Contact Microsoft, they will be able to help you. Do note that MS has extended the warranty of all Xbox 360 machines to 3 years from date of purchase for RRoD and e74 errors. So if you bought your system less than 3 years ago, this will cost you NOTHING.
I have an older 360 that was doing the same thing. It was purchased in 2007. We just bought one for our daughter this past Christmas and hers hasn't done it yet. The newer Xbox 360 is a lot louder than my old one. I just sent my old one in to be serviced due to freeze up, false clean disc comments, and a wobbleing/rattleing noise when disc was starting and stopping. If yours is still covered under warranty I would send it back. I purchased the extended warranty, thankfully, for 2 years after the manuf. warranty. I don't know if you can purchase it after you purchase the Xbox 360 or not. You may want to check into it. IT WAS WORTH EVERY PENNY. I got it on both systems, mine and my daughters. The big thing is acting on the problem ASAP after you start noticing it before the warranty runs out!
If you don't have proof of purchase, go to the store you bought it from. I believe it's up to 3 years on an Xbox 360 for the warranty.
One you have that phone the support line:
International (direct dial to U.S.): 425-635-7180
Hearing Impaired (TDD device): 1-866-740-9269 or 425-635-7102
Hours of operation (every day): 9:00 A.M. to 1:00 A.M. Eastern Time 6:00 A.M. to 10:00 P.M. Pacific Time
Unless it was an extended warranty, you are not suppose to get anything back from the company, but you must keep the original bill of sale to prove when you purchased the unit in case you need service while it is still under the warranty.