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ArcSoft TotalMedia 3

¡Hola! ... I buyed an TV antenna for PC .... I insalled the driver and the software and when I eant to open the application I receive that message:¨TMMonitor ha detectado un problema y debe cerrarse (TMMonitor has detected a problem and it will shu down)¨ ... My PC has all the required of system, I mean Win XP, 1,7 GHz CPU, 512 MB RAM. I uninstalled that softaware and reinstalled of many times, but still doesn't work. Please, help me. My e-mail is What can I do ?? Thanks. ¡Hasta luego!

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Re: ArcSoft TotalMedia 3

Esponser(Zoe) 11/2/2010 1:01:34 AM
Hello Nick,
Thank you for using our products.
Regarding your issue, please try to reinstall your TotalMedia 3.5 following these steps(before that, please make sure you keep the original installer):
Step1: Pull out your device and uninstall from Control Panel -> Programs -> uninstall TM, restart PC
Step2. delete these files/folders:
W7 32-bit OS:
C:\Users\current user\AppData\Roaming\ArcSoft
C:\Users\current user\AppData\Local\ArcSoft
C:\Users\All Users\ArcSoft
C:\Program Files\ArcSoft

W7 64-bit OS:
C:\Users\current user\AppData\Roaming\ArcSoft
C:\Users\current user\AppData\Local\ArcSoft
C:\Users\All Users\ArcSoft
C:\Program Files (X86)\ArcSoft
Step3: Clean up the registration files:
1).Go to Start menu and click "Run", type "regedit" and press Enter.
Step 4: Reinstall TM after rebooting the computer.
Hope the above can be helpful.
Thank you for your understanding and interest in our product.

ArcSoft Support

Posted on Mar 08, 2011

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Windows XP SP2, Vista, Windows 7:
Pentium IV 1.6 GHz or equivalent AMD Athlon
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NVIDIA MX440 or ATI 9200 or higher
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