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ArcSoft TotalMedia 3

¡Hola! ... I buyed an TV antenna for PC .... I insalled the driver and the software and when I eant to open the application I receive that message:¨TMMonitor ha detectado un problema y debe cerrarse (TMMonitor has detected a problem and it will shu down)¨ ... My PC has all the required of system, I mean Win XP, 1,7 GHz CPU, 512 MB RAM. I uninstalled that softaware and reinstalled of many times, but still doesn't work. Please, help me. My e-mail is so_what_1980@yahoo.com. What can I do ?? Thanks. ¡Hasta luego!

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  • Anonymous Jan 26, 2008

    Hi guys !

    Arcsoft TM version 3 does not start, shows me only picture and slideshow

    possibilities but no digi-tv.

    Antenna and fujtech-usb connected.

    Program-icon on desktop but has no reaction.

    Total deletion and re-installing ?

  • catjggler May 10, 2008

    I have the same problem. Installed ArcSoft TotalMedia (OS Vista). TV tuning went OK but when I try to watch I get "TMmonitor has stopped working - A problem caused the program to stop working correctly. Windows has closed the program and will notify you if a solution is available" Needless to say, it hasn't. I tried re-installing but no joy. Any suggestions - apart from taking back to the shop (that's where it will be going shortly if I can't fix it).

  • rolfbreuer Nov 17, 2008

    TotalMedia (OS Vista). TV tuning went OK but when I try to watch I get "TMmonitor has stopped working - A problem caused the program to stop working correctly. Windows has closed the program and will notify you if a solution is available" Needless to say, it hasn't. I tried re-installing but no joy. Any suggestions

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Esponser(Zoe) 11/2/2010 1:01:34 AM
Hello Nick,
Thank you for using our products.
Regarding your issue, please try to reinstall your TotalMedia 3.5 following these steps(before that, please make sure you keep the original installer):
Step1: Pull out your device and uninstall from Control Panel -> Programs -> uninstall TM, restart PC
Step2. delete these files/folders:
W7 32-bit OS:
C:\Users\current user\AppData\Roaming\ArcSoft
C:\Users\current user\AppData\Local\ArcSoft
C:\Users\All Users\ArcSoft
C:\Program Files\ArcSoft
C:\ProgramData\ArcSoft\licensedata

W7 64-bit OS:
C:\Users\current user\AppData\Roaming\ArcSoft
C:\Users\current user\AppData\Local\ArcSoft
C:\Users\All Users\ArcSoft
C:\Program Files (X86)\ArcSoft
C:\ProgramData\ArcSoft\licensedata
Step3: Clean up the registration files:
1).Go to Start menu and click "Run", type "regedit" and press Enter.
2).Delete [HKEY_LOCAL_MACHINE\SOFTWARE\ArcSoft] and [HKEY_CURRENT_USER\Software\ArcSoft].
Step 4: Reinstall TM after rebooting the computer.
Hope the above can be helpful.
Thank you for your understanding and interest in our product.

Regards,
ArcSoft Support

Posted on Mar 08, 2011

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