I recently bought a new YP-K3 and it will not turn on, all it does is charge. Also, whenever I attempt to install the portable device onto my computer it doesn't work and comes up with : "An error occured during the installation of the device The specified service does not exist as an installed service." The portable device does not come up at all on the Samsung studio.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The problem is with the battery or the USB cable. Check the cable first if there is any damage replace it,if there is no damage then the problem is with the battery which is not charging get it replaced and ur problem will be solved..
If you have any other problems please feel free to ask..
I had the same problem happen to me. Just press your reset button (on the back--right below the manufacturer label) I used a safety pin to push it and it will turn back on. The cool thing is by resetting it you won't lose all the stuff you already had on it.
I couldn't get the icon for the portable device either. I solved the problem by going to the Control Panel; used Add Hardware; and followed the prompts. I used the original Samsung K3 CD. And it worked! Good luck
well have had my k3 die on me once, pressed reset on the back and it worked again (this in the it doing nothing anymore case) as for the cgarging thing try it on another computer, when I charge my k3 at work it charges all day but I don';t get a full battery, at home I charge it for bout 2 to 4 hours to get full battery. I think it has something to do with ho many things u have connected to ur usb ports or how much output ur computer gives to ur usb, maybe it goes to like a lower voltage to preserve electricity, no idea how to change this but unplug unneccecary things.