Static Warning light (by 2 users)

Hi Angela,

The Red LED has the following function;

On all the time (not flashing) - Lid is open.
On and flashing - An error has occured. ('out of dye film', 'card jam', etc).
The error would normally be reported on the PC screen via the status monitor. If the status monitor is not running you will not get any error messages. To get the status monitor running again, it's easiest just to re-install the driver. The drivers can be downloaded from Magicard's web site The latest driver for the Rio 2 / Tango 2 (V6.01) is also compatible with the Rio 1 / Tango 1 printers. Download the driver from here;

http://www.ultramagicard.com/support/technical-support/?R=&L=&id=&lang=1&printerID=7&supportOption=1

IMPORTANT: When you run the driver installation setup program, the printer should be switched off. Also, you will be given the following choice;
'Add a printer' or 'update driver files'. Select 'update driver files'. The PC will then ask you to restart. The installation will continue after the reboot. Select your communication type (either USB - recommended, or LPT). You will be prompted to switch on and connect the printer. If USB the port name will be 'NUSB01'. Follow the rest of the instructions to the end of the installation. You will be asked to choose the model at the end.

You should now have a working status monitor. Let me know what the error says on the PC screen if you get one when the printer initialises.

I hope this helps.