Question about Audio Players & Recorders

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Sony NWZ-B105F - trouble shooting

My sony NWZ-B105F Player is saying "Boot Error Shutting Down". I've hit reset, and plugged it in while resetting it, and I've reset it while pressing on power button, and I've done this while the player is plugged into USB and while unplugged. What i have to do now?

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  • 16 more comments 
  • ewongbh Feb 05, 2008

    Yes, I have the same problem! Did you solve it?

  • bscassidy Feb 05, 2008

    Count me in, as well. :-(

  • DATBOY19070 Feb 13, 2008

    I have the sony walkman digital music player, Model NWZ-B105F and it keep saying creating database... then it says boot error shuting down and i do not know how to get it to start operating again,. and trust me ive tr\ied everything that you could [possibly try] except opening up the device my self. i say, sony shpuld not put this type of B.S in stores if its going to do this stuff after a month of having it, all they care about is getting there money and thats it.and if any of yall out there found a solution to this problem, please post it up so the world can find oput how to fix this problem.

  • Anonymous Feb 23, 2008

    boot error shuting down ???????

  • Anonymous Apr 09, 2008

    My sony NWZ-B105F Player is saying "Boot Error Shutting Down". I've hit reset, and plugged it in while resetting it, and I've reset it while pressing on power button, and I've done this while the player is plugged into USB and while unplugged. What i have to do now?

  • Anonymous Apr 11, 2008

    tengo un reproductor mp3 sony nwd-b105f y de pronto mostro un mensaje que dice "boot error/shuting down". he tratado todo lo indicado pero el mensaje sigue apareciendo, por lo que funciona solo como pendrive comun y corriente. ¡alguien sabe que se hace en estos casos?

  • dirkeezy Jun 02, 2008

    boot error

  • Anonymous Jul 04, 2008

    tengo un reproductor nwz-b105f y por error se formateo no la reconoce la computadora y al encerderlo aparece boot error shutting down y se apaga que es lo que debo de hacer por favor

  • veerakumar Jul 08, 2008

    while the power is switching on it says "creating data base" and again and again its its showing "sony walkman" "creating data base" display only

  • Anonymous Aug 05, 2008

    como encenderlo





  • Anonymous Aug 11, 2008

    My problem is the same. I called for sony in Brazil and i had no support. SONY do not support the producte beside it´s in garanti period because i bought the product in US and came to Brazil.

  • luisbw2 Aug 12, 2008

    I have the same problem and I did the firmware update, but after that my mp3 doesn't turned on the lcd screen, what can I do?

  • manrique_r Oct 22, 2008

    I have Windows XP and solution #2 fixed my problem! USB was not even recognized so I couldn't format/upgrade my drivers, so just MAKE SURE YOU PRESS PLAY BUTTON BEFORE/DURING FIRMWARE UPDATE, for some reason it helps Windows permanently recognizing the USB device.



    Step 1. Press play while inserting into USB slot
    Step 2. Windows recognizes, follow instructions to allow Windows (XP) to search for software (it installs device recovery)
    Step 3. Format Drive using My computer/Windows Explorer
    Step 4. Install Patch 1.1 from Sony.

  • cristobal144 Dec 08, 2008

    I've done the play button thing, my pc recognized it and the firmware was updated,but it didn't work. I still have the "Boot error, shutting down" problem. What shoud I do?

  • texeli Jan 30, 2009

    yes, all you have to do is hold the play button, insert into usb until windows recognizes it, then run the firmware updater with the format option checked, all will run and fix the player!!! Great help site!!!

  • salsamerengu Mar 01, 2009

    i CAN'T OPEN SONY NWD-B103 ...there is the message BOOT ERROR SHUTTING DOWN,,,what can I do to resolve the problem?

  • Malk_el Apr 25, 2009

    Mine said this when I turned it on...
    "Error Formatting" and then for a while it said ....
    "Boot Error Shutting Down" >.<
    Can anyone help plz :D


  • Velther_d Apr 26, 2009

    When I install my firmware, it said "unable to lock the driver" >.<

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11 Answers

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My Sony NWZ-103F, same as the 105F, was doing the same thing “CREATING DATABASE” and then the message “BOOT ERROR, SHUTTING DOWN”. The PC did not recognize the player plugged into the USB port except in the device manager field. I tried all of the other solutions to no avail. This is what fixed it for me.
1. Open CONTROL PANEL
2. Select SYSTEM
3. HARDWARE
4. Click on DEVICE MANAGER
5. Scroll to the bottom of the Manager window and you should see WALKMAN
6. Right click on WALKMAN and select UPDATE DRIVER
7. Choose NO on the first page of the HARDWARE UPDATE WIZARD, Next
8. Choose INSTALL FROM A LIST, Next
9. Choose DON’T SEARCH, I WILL CHOOSE, Next
10. Click on USB DEVICE rather than MTP and let the PC update the driver
11. At this point I rebooted the pc…..don’t know if that was needed, but I won’t hurt.
12. Go to the Sony website and get the latest firmware (1.2) and save it to you desktop
13. Here is the link for the 103F: http://esupport.sony.com/perl/swu-download.pl?upd_id=4177&mdl=NWZB103F
14. Select the format option in the update window when you run it.

That made the MP3 player functional but Windows Media Player 10 still did not see it, so I upgraded to WMP 11 and that did it………all is good!
Hope this works for you……good luck.

Posted on Dec 26, 2008

  • symmasri Dec 10, 2010

    Hi leefounds.... You have done a brilliant job... and thanks a ton for bringing the life of my sony mp3 player.... hats off dude...

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I've had that problem with my NWZ-B105F and I was able to fix it with the help of my Mac. I've tried everything on my PC and the computer just don't recognize it. So if you have a friend that has a macintosh, you'll need his help!

1. Plug your mp3 in the mac's USB port (duh!).

2. Open Disk Utility (inside your "utilities" folder).

3. Even if the mp3 itself doesn't mount properly, you can see that disk utility recognize it anyway.

4. Simply format the mp3 player (in MS-DOS FAT16 format... of course!).

5. Your newly formated volume (your mp3 player) should mount with the name "UNTITLED".

6. Just put a fresh set of basic settings (recovered from a working one) by clicking on the link below to download them.

http://www.funnyboutique.com/sony/SONY_NWZ-B105F_DATA.zip

7. THAT'S IT! Your pretty much done!

PS: I suggest upgrading the firmware if you haven't done it before using your mp3 player, and I suggest making the player do another format of his own too, just so it's in the right format, to avoid future problems !

If you need the program to upgrade your firmware, here's the link:

http://esupport.sony.com/CA/perl/swu-list.pl?mdl=NWZB105F

Posted on May 14, 2008

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FIXED IT !!!!!!!!!!!!!!!!!!!!!!!! FIXED IT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Didthis 3 days ago and it is still working, so I think it is fixed. Thisis what I did. It seems the chip that Sony uses is a Sigmetel 3600. Youhave to download a driver for it. This is where I got it :

http://support.packardbell.com/global/item/index.php?i=7401980000&pi=platform_audiokeyFM&dhepn=C040290000

Nowrun that program. Next, follow these steps. I don't know if the first 2steps are needed , but I did it anyway. Plug your mp3 in USB slot.

1. Run the Sony firmware update - get that from Sony site.

2. Under Windows , format the drive to FAT, not FAT 32
Now comes the tricky part. ( The following is for Vista, Xp should work same way )

3. Remove your mp3 from USB port. It should still be doing what it was doing.

4.Hold down the play button and CONTINUE to hold it down as you insert itin USB port. Keep holding it until you hear the computer beep that itacknowledges it ( if doesn't after 30 sec, probably has - just didn'tbeep ). Release the button.

5. Go into Device Manager. You willsee a folder for Player Recovery Device or STMP3600 ( or somethingsimilar ). Open that folder and right click on the file in that folder( probably called same thing ). Choose Update Driver.

6. Choose Browse My computer for Driver software .

7. Click browse button and go to the following folder:

C:WindowsSystem32DriverStoreFileRepository

8.Find the folder that starts with STMP.. Highlight it and click next.There may be more than one folder with that name, choose the one withthe latest date.

9. You may get a windows error saying it is a dig signed. Accept it anyway.

10. Once updated, remove your mp3.

11.If it doesn't work, run the Sony firmmware update again ( this timewith the format box checked ). If it still doesn't work, try steps 4-10 again.


Posted on Feb 27, 2009

Guys ! I love you. Only one thing. Holding the PLAY butons didn;t help, I had to play with it. BUT IT WORKED ! Thanks !

Posted on Oct 30, 2008

Upgrading ur WIndows Media player to version 11 also helps in browsing the files in USB.

Posted on Jul 23, 2008

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Thanks so much for the help..it really works, just follow step by step and then eveythin goes back to the normality!!!!
Thank u!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted on May 31, 2008

NWZ-B105F Boot Error Fix

Step 1. Press play while inserting into USB slot
Step 2. Windows recognizes, follow instructions to allow Windows (XP) to search for software (it installs device recovery)
Step 3. Format Drive using My computer/Windows Explorer
Step 4. Install Patch 1.1 from Sony.

Posted on Apr 01, 2008

Holding play all along makes the mp3 reconizable.
thanks a lot !!! it works...

hold play and update firmware evryone ! :D

Posted on Mar 19, 2008

Try to plug the MP3 to the USB port holding the PLAY button while the PC recognize it. THEN update the firmware. The firmware SW should recognize the device. I did with mine and worked OK.

Posted on Feb 24, 2008

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But my MP3 is not recognized by my computer.

Posted on Feb 11, 2008

Upgrade the firmware available at "http://support.sony-europe.com/DNA/Downloads/downloads.aspx?l=en&c=WM&sc=NWH&f=FRM_NWD_B10x&m=NWD-B105F".
Use option "Erage existing data" while executing exe.

Take backup of all existing files before upgrade execution.

It works.

Posted on Feb 11, 2008

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NWZ-B105F - unit is fully charged per the display. I go to power on the player and nothing. I've tried he reset button and still nothing. Any suggestions? Thanks,


Make sure that HOLD function isn't on.

Connect it to the computer and reset it again, leaving it connected.

Check the Sony Support Web site to see if there are any available firmware updates for your model.

If possible, instead of connecting the USB cable to the computer, connect it to a USB AC adapter (if available) and try to charge it.

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May 02, 2010 | Sony Walkman NWZ-B105F MP3 Player

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Boot error shutting down


That only means that the USB port is not updated. It can detect USB devices so all you need to do is to update the drivers of the USB port on your computer or you may try different USB port on your computer.

If you want to update the USB port on your computer you may go to device manger, right click my computer and go to properties then hardware and then device manager. From there you look on the USB device right click and hit update, you may use internet to update the drivers on the device.

If problem still the same thing you may try other's computers USB port and check if it will happen again.

Hope this works!

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Sep 26, 2008 | Sony Walkman NWZ-B105F MP3 Player

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download the nwd-b105 firmware 1.1 (google it) and once you have it connect your mp3 player to an usb port of your pc. run the firmware file you downloaded and check the "delete files" option and run the firmware. you will lose all your files but your mp3 should be functional again. remember that when you do a firmware update you must keep your mp3 connected to the pc, also a if there is for some reason a power failure you may brick your mp3 player. my mp3 player had teh same problem as yours and i fixed it this way. the reason this happens is that sometimes the antivirus delete some system files from your mp3 and thus it cant access its database causing an error and shutting down the mp3 unit. hope this helps!!

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