Question about Vtech VT 2656 Expandable Cordless DSS Phone System

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In Use indicator light keeps flashing....

The "In Use" indicator light keeps flashin on the base and "Extension in use" comes up on the handset. I only have one handset though.... do you know what might be causing this? I am also not getting a dial tone....

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6 Suggested Answers

  • 163 Answers

SOURCE: Can only dial 9 or 1, 2-8 keys not working

it sound to be block but thats my personal opinion due that I dont work with that brand, there are few other brand model that have that feuture just to have controls of the use of the phone, they use to recive only but allowe to call 9-1-1..unles no other tech tell you something else try to get the manual of that unit..good luck

Posted on Jul 27, 2006

  • 5158 Answers

SOURCE: no dial tone

plug it back into the base and wait till the lites flicker for a sec... remove it and try it again.


Posted on Sep 01, 2008

  • 47 Answers

SOURCE: one phone just stopped working

some DECT handsets have an internal fuse and please swap the batteries to check if both batteries are Ok

Posted on Nov 27, 2008

  • 1 Answer

SOURCE: Switching from pulse to tone dialing (there is no switch on the base unit)

hold the select button down a few seconds until you'll see a 'tn' on the readout. this sets it to tone. hold it down again and it will set back to 'Pu' for pulse. i figured this out by accident. the losers at vtech never answered my question.

Posted on Jan 23, 2009

  • 5 Answers

SOURCE: my phone keeps saying unable to connect

is your phone about a year old? It may be the battery. The vtech phones have weak batteries that clunk out after about a year and you'll get dropped calls, looking for base etc... The phone still appears to be working and the battery indicator tells you it's charged, but the battery is too weak to keep the wireless connection going.

Had the same problem and replaced the battery. had the cheapest ones. But it's a knockoff, so I don't know how long it will last. So far it's been 3 months and the problems are gone. I would try that first and see how it goes. I paid about $15 including shipping. If you buy it from vtech it's at least double...

Posted on Jan 31, 2009

  • 4721 Answers

SOURCE: We have the message "line

You added in your comment that you had checked the physical connections. You also followed the troubleshooting guide in the manual.

Have you confirmed that a second phone (preferably a basic corded phone with no power adapter) has a dial tone?

If you have a dial tone with another phone and the other basic steps did not fix your problem, then the Vtech phone system needs to be repaired. These phones are not made for the consumer to fix. If it is under warranty (1 year), call 1 (800) 595-9511 to arrange for a warranty repair. It will take 30 days or so to get the unit repaired/replaced. If it is out of warranty, determine if the phones are worth the repair costs to you.

My dial tone problems have been with the phone line. Here is my trouble shooting guide:
First you need to check if the problem is with the line or the Vtech phone. I like to use an old rotary phone for testing but any basic corded phone should work. Get a new RJ-11 phone cable as well.

Unplug the base unit and plug in the test phone to that jack. Check if you get a dial tone. (Try a new cable if the initial one doesn't work.) If your test phone has a dial tone, then the problem is isolated to the Vtech CS6229.

If you do not get the dial tone, you need to track down the wiring issue. Next move to another jack on the phone line and check if there is a dial tone on your test phone. If there is a dial tone, you have isolated the problem to the jack or the wiring to the jack.

If there is still no dial tone, find where your telephone service comes in to your building. If you can, open the box. Determine the type of connection used there. If you are lucky, you will find a RJ-11 jack for your phone line. Plug in your test phone and check for a dial tone. If there is no dial tone, contact your telephone provider. They will fix this outside problem for free.

If the connection is not a RJ-11 jack, you will need to call the telephone company so that they can determine if the problem is inside or outside.

If you do have a dial tone, then the problem is with the inside wiring. Inspect the visible wires for damage. Open the faceplates for the jacks and check for loose wires. There are two types of connectors. Screw type connectors need the wire stripped back a little then wrap around the screw and tighten. The other type is a punchdown jack. To repair a loose wire in this, you will need a punchdown tool. These are often available in hardware/home improvement stores in the wiring section. has clear pictures of the wire color to pin pattern.

You may want a professional to check the wires inside the walls. Your telephone provider will do this for a fee.

I hope this helps.

Cindy Wells
(rodents + wires or lightning usually are what take out my phone line. All repairs have been at the phone company's cost.)

Posted on Jun 12, 2011

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Model 2461 - "check

Power light indicators on flashing red as warning that battery is almost depleted of functionality. ascertain that devices with extension cables deriving power from elsewhere are plugged in to reattain power to acheive regular functionality. For example, devices with red light indication as power warning would also flash yellow or green when in full power charge from another source. refer with devices user guide or manual for refering, diagnostics.

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2 Answers

Can not rec a dial tone, phone states no link to base move closer

If “No link to base. Move closer to base, try again.” is displayed
even when using the handset near the base unit, the handset may have lost communication with the base unit. You need to re-register the handset to the base unit.
• Make sure the base unit is not being used.
• Have both handsets and base unit nearby during registration.
• Follow steps 1–3 listed below. You have about 1 minute to complete them.
• Confirm the extension number of the handset which has lost the communication by placing the handset on the base unit or charger.
If you re-register the handset using the other handset’s extension number, the other handset will not function.
• If the handset beeps 3 times and “Error!!” is displayed, an error occurred. Try again from step 1.
• You can stop registration by pressing [OFF] on the handset, and pressing [LOCATOR/INTERCOM] on the base unit.

1 Base unit: Press and hold [LOCATOR/INTERCOM] until a beep sounds.
• The CHARGE indicator flashes.

2 Base unit: Press the extension number [1] (handset symbol 1 ) or [2] (handset symbol 2) of the
handset which has lost the communication.

3 Handset: Press and hold [FLASH/CALL WAIT] until “Handset Registering” is displayed.
• When registration is complete, a beep sounds from the handset and the display shows the number.
• Wait for 20 seconds after registration is complete while the handset establishes communication with the base unit.

• If the handset beeps 3 times and “Error!!” is displayed, an error occurred. Try again from step 1.
• You can stop registration by pressing [OFF] on the handset, and pressing [LOCATOR/INTERCOM] on the base unit.

Feb 23, 2010 | Panasonic KX-TG2357 Cordless Phone

1 Answer


Hi! This may cure your problem!
Re-registering the handset
If “No link to base. Move closer
to base, try again.
” is displayed
even when the handset is near the base
unit, you may need to re-register the
handset to the base unit.
LMake sure the base unit is not being
LHave the handset and base unit near
each other when re-registering the
LKX-TG5422 and KX-TG5423 only:
Confirm the extension number of the
handset which has lost its link to the
base by placing the handset on the base
unit or charger.
If you accidentally assign another
handset’s extension number to it, the
other extension will stop functioning.
1 Handset:
Press {MENU}.
2 Scroll to “Initial setting” by
pressing {V} or {^}, then press {>}.
3 Scroll to “Registration” by pressing
{V} or {^}, then press {>}.
4 KX-TG5421 base unit:
Press and hold {HANDSET
} until the CHARGE
indicator flashes.
KX-TG5422 base unit:
Press and hold the handset locator
button that corresponds to the handset
you want to re-register ({HANDSET
1} or {HANDSET
2}) until the CHARGE
indicator flashes.

Below is a link that will take you to the instruction manual for your phone.

Hope this helps! Hal

Feb 27, 2009 | Panasonic KX-TG5422M Cordless Phone

1 Answer

Semi Dead Panasonic KX-TGA100N with ''C533'' displayed.

Panasonic KX-TG1050N Cordless Phone. Base handset (No. 1, KX-TGA100N) does not work, no keypad response or dial tone. Green indicator message light ON (should only work with the TG1000N base unit) all the time till battery runs down. Display shows message ?C533?. Can still send and receive calls on extension phones 2 and 3.

Nov 11, 2008 | Panasonic KX TG1000N Cordless Phone

2 Answers

Adding handset to Panasonic KX-TGA542M phone. ? how to ?

I ordered a new kx-tg560m handset for my kx-tg5632 base unit, but the enclosed instructions for registering it with the base unit were wrong. Fortunately, I found the old quick setup guide in my files.

If you do not have the same base unit and handset, go to the URL:

1. On the handset, press [MENU], then press [0][0]. The handset displays "Refer to manual to prepare base. Then press OK->"
2. On the base unit, press [SELECT] until the desired extension number [H1, H2, H3, or H4] is displayed on the base unit, then press and hold [CALL] until the CHARGE indicator flashes.
3. On the handset, press the [OK] softkey.

When the handset is off and sitting in the charger, the handset's extension is displayed in the upper right corner.

Oct 27, 2008 | Panasonic KX-TG5422M Cordless Phone

1 Answer

Uniden Cordless Phone Model DSS7855. frequently fails to connect to an incoming call, with 'out of range' indication. The phone is less than 1 meter from the base station.

The handset/base keeps a record of who it’s registered to. The base also keeps a record of how many handsets are registered to it.

Using the de-register function on the handset deletes the handset from the base (decrements the count) and deletes the base info from the handset. All this requires that the base and handset can communicate with each other.

To remove the base data from a handset when out of range of the base, press and hold the ‘end’ button and the ‘#’ button simultaneously until the phone beeps. It will now be de-registered from the base.

However, the base will still have this handset in it’s record.

To de-register all handsets from the base, remove power and the base handset. Press and hold the ‘flash/find hs’ button while applying power. Wait for the beep and release the button. The charge light will now flash. Sit any handset in the cradle. When the flashing stops, all handsets are inhibited from connecting.

However, the handset still appears to be connected to the base unit. Pressing talk will give an ‘Unable to connect’ message. To re-register the handsets to the base, you have to de-register the handset first with the two button method.

Of interest, pressing ‘*’ and ‘#’ on the handset while reconnecting the battery is suppose to reset the handset. Doing the same on the base unit puts you in some sort of diagnostic mode. Press speaker to exit.

Aug 21, 2008 | Phones

1 Answer

Just bought an additional handset for GE 27951 expandable 6.0 DECT Cordless. I press and hold the Page button for 5 seconds but the new handset will not register. Error keeps occurring "no base."

This exact thing happened to me. Same model number. No matter what I did, the new handsets would not register.

The solution? Reset the entire system:
1. On the BASE - Unplug from wall both power and phone line. Unplug battery from base handset.
2. ON the Extension phone - unplug from wall and unplug battery from handset.
3. Wait AT LEAST 5 minutes.
4. Plug back in BASE power.
5. Plug back in BASE phone line.
6. Plug back in EXTENSION handset battery. Don't plug in BASE handset yet.
7. Follow steps to program EXTENSION. When successful:
8. Plug back in BASE handset battery.

Apr 02, 2008 | Phones

3 Answers

How do I add an extension handset to my current config?

IF it was a used handset it was likely registered to another base. I just switched bases (1line to a 2 line base). I had to "deregister" the handsets from the old base. I am not sure if you can deregister if the old base is not present? With the old base plugged into power I hit the "function key" at the bottom left of the handset and scrolled down to initial settings. Under registration is "deregistration". I selected that and it put the handset back to its default out of the box. Then simply hit the mute button on the New base and OK on the handset. Worked for all 5 of my old handsets.

Hope this helps

Jan 27, 2008 | Panasonic KX TGA270S Cordless Expansion...

1 Answer

Vtech M6896 phones do not work

Step 1: Press and hold FIND HANDSET on the main telephone base for 10 seconds.

Step 2: When the IN USE light starts to flash, release the FIND HANDSET button.

Step 3: Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds, all handsets will be de-registered.

Step 4: All handsets will show NOT REGISTERED.

To register a handset (register 1 handset at a time):
Step 1: Place the handset in the base unit or a charger that is connected to a power outlet. If PRESS FIND HNDST 4 SEC ON BASE does not appear on the screen after a few seconds, lift up handset and place in base or charger again.

Step 2: On the telephone base, press and hold FIND HANDSET for four seconds. Release FIND HANDSET once the IN USE light comes on.

After a while the handset will emit a series of tones, the newly registered handset will be assigned the lowest extension number not previously assigned to another system handset (1-4) when successfully registered. Repeat Steps 1 and 2 if the handset does not successfully register to the telephone base within two minutes.

Jan 18, 2008 | Vtech mi6896 Trio Cordless Phone

1 Answer

Programming handset

Put extension phone on base unit; press menu; press 0 0; press and hold intercom until charging light starts flashing. the display should show OK on the display screen of the extension phone; press OK. If you have more than one extension to add:
after you press 00; the symbol for # # # will come up. Enter a number for that extension i.e. 2; 3; or your choice.OK will come up on display at bottom right of display; press ok. hope this helps. This info should come on the extension phone and "menu" is on ext. unit. So turn the display up so you can see it while it is on base unit.

Jan 15, 2008 | Panasonic KX-TG5632 Phone

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