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Install screen and drive won't boot up anymore

Hi, I was hoping you guys could help solve my problem. Okay, I have both a PC and a MAC. I originally got the external hard drive so that I can store all my photos and videos from my PC on to it, because the PC was getting too full. Everything was working fine.Then, I decided to use my external hard drive to store and transfer data from my MAC to PC and PC to MAC. When I first connected the external hdd to my MAC I had access to the copies of files that I had saved from my PC on to the external hdd, but I was not able to copy my files from my MAC to the external hdd. So, I decided to install the Maxtor manager thingy from the external hdd to my MAC, hoping that I will be able to save my files from my MAC to the external hdd. I found out that it worked, but I noticed that my previously saved photos and videos from my PC were deleted from the external hdd.

Now, when I plug my external hdd into my PC the install screen won't boot up anymore. The drive won't even pop up on the My Computer screen. It doesn't seem to be working for my PC anymore, but now it works for my MAC.

I need to know if I can get my external hard drive to work for my PC again. If so please let me know how I can fix it. If not, then please let me know that the external drive will only be good for my MAC. Thank you.

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Re: install screen and drive won't boot up anymore

There seems to be a firmware update for the WD EBook HD. This can be found at


Posted on Jul 19, 2008

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Re: install screen and drive won't boot up anymore

My computer is a dell with intel inside it asks for a password but i didn't put on any it shows that it's logging on and then it just logs right back off at once without allowing the task bar to be shown then asking again for password or turn off can you help me

Posted on Apr 29, 2008

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Re: install screen and drive won't boot up anymore

Hi Doug,

The problem is that mac has a diffrent 0perating system to a pc the thing you doing by switching from mac to pc the external hard drive is conflicting with one another to make your external driver to work on your pc follow these steps. go into control panal,system,hardware,device manager,universal serial bus controllers,drivers then update drivers that should reconise your mass storage driver.

Posted on Jan 16, 2008

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Turn the computer off without the external hard drive being plugged in.
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If you can't access your files,data recovery software can help.I used this one called Tenorshare Data Recovery to retrieve files off crashed HDD and it worked.
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1 Answer

My Avastor HDX Portable HD drive just crashed. I had it connected to my Mac, and when finished using it I wanted to eject the disc but it wouldn't, whatever i tried. So i disconnected it anyway. But...

i dont know if your drive is dead , but try to connected to an Other Pc with different System (windows Xp Or 7 ) and see if it work try to formate it , but if he didn't work that's mean is dead ,

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I picked up a trojan virus (thinkpoint)... It would not let me boot to windows so I reset 'restore' to eairlier date, booted up as normal went on internet to down load 'spy doctor' while installing 'spy...

during the boot up process for a short time you will see a certain key to enter set up
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I just purchased a WD400GB portable hard drive. I

Hi. Yes it should wok on your MAC
by doing this >>>
Hope this helps but if not reost and ill try to help you further ok ;-)

all the best

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First of all Hello John :)

The new seagate drive you got needs to be unpartitioned and its file format system needs to be deleted and changed.

NB: You will lose all your data so make sure that you copy everything useful off it before you do these steps.

1. Get hold of a windows PC and right click on my computer
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5. If the Windows PC is inaccessible. Get hold of a copy of Linux UBUNTU distro. Boot your MAC from CD choose to boot os from CD (don't worry it will install nothring on your MAC it will just use the CD but make sure you choose the right option)
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Hope that this was of help :)

(please take some time to rate solution)

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Hoping this helps... Fixya!!!

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