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Install screen and drive won't boot up anymore

Hi, I was hoping you guys could help solve my problem. Okay, I have both a PC and a MAC. I originally got the external hard drive so that I can store all my photos and videos from my PC on to it, because the PC was getting too full. Everything was working fine.Then, I decided to use my external hard drive to store and transfer data from my MAC to PC and PC to MAC. When I first connected the external hdd to my MAC I had access to the copies of files that I had saved from my PC on to the external hdd, but I was not able to copy my files from my MAC to the external hdd. So, I decided to install the Maxtor manager thingy from the external hdd to my MAC, hoping that I will be able to save my files from my MAC to the external hdd. I found out that it worked, but I noticed that my previously saved photos and videos from my PC were deleted from the external hdd.

Now, when I plug my external hdd into my PC the install screen won't boot up anymore. The drive won't even pop up on the My Computer screen. It doesn't seem to be working for my PC anymore, but now it works for my MAC.

I need to know if I can get my external hard drive to work for my PC again. If so please let me know how I can fix it. If not, then please let me know that the external drive will only be good for my MAC. Thank you.

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  • ninaboel Feb 25, 2008

    When I try the offered solution for this the PC keeps asking for drivers. And nowhere there ae drivers to be found... or are there?



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There seems to be a firmware update for the WD EBook HD. This can be found at


Posted on Jul 19, 2008

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My computer is a dell with intel inside it asks for a password but i didn't put on any it shows that it's logging on and then it just logs right back off at once without allowing the task bar to be shown then asking again for password or turn off can you help me

Posted on Apr 29, 2008

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Hi Doug,

The problem is that mac has a diffrent 0perating system to a pc the thing you doing by switching from mac to pc the external hard drive is conflicting with one another to make your external driver to work on your pc follow these steps. go into control panal,system,hardware,device manager,universal serial bus controllers,drivers then update drivers that should reconise your mass storage driver.

Posted on Jan 16, 2008

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Posted on Jan 02, 2017

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