Question about HP LaserJet 3050 All-In-One Printer

7 Answers

Scanner error 6

In my network printer always i'm getting this msg "scanner error 6 turn off
then turn on"
when i make turn off and turn on again same msg comming

how can i solve this problem...

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  • Anonymous Apr 05, 2008

    in my network printer always i'm getting this msg "scanner error 6 turn off
    then turn on"
    when i make turn off and turn on again same msg comming

    how can i solve this problem...

  • smrueg Apr 05, 2008

    I've only had the printer 1 year, and I now have the same issue. Very frustrating. It won't let me print or do anything. I'll try cleaning and re-post the results.

  • Anonymous Apr 16, 2008

    SCANNER ERROR 6

  • rsmeal Apr 17, 2008

    I am having tha same problem except with 2840

  • Anonymous Jul 18, 2008

    in my network printer always i'm getting this msg "scanner error 6 turn off
    then turn on"
    when i make turn off and turn on again same msg comming

  • Anonymous Sep 18, 2008

    exactly same as the others

  • Anonymous Sep 23, 2008

    scanner error6

  • dietterickaz Mar 06, 2009

    I have a scanner HP2840.  It has a scanner 6 error.  HP will only fix it for $400.00.  They will NOT give any parts information.  Does anyone know what the failing part is for the scanner 6 error?

  • Mac Dave May 11, 2010

    scanner error 5 turn off then turn on...

    how can i fix tihs problem?????



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7 Answers

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In my network i have hp M1005 printer always i'm getting this msg "scanner error 6 turn off
then turn on"
when i make turn off and turn on again same msg comming

how can i solve this problem...

Posted on Aug 03, 2009

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I have a scanner HP3052.It has a scanner 6 error.They will NOT give any parts information. Does anyone know what the failing part is for the scanner 6 error?

Posted on Nov 13, 2010

  • Jorge Monroy Benitez
    Jorge Monroy Benitez Jan 12, 2013

    I Have a HP LJ1120 Multifunction with the same error. I'll try with a reset on front panel but nothing. I disassembly the platten and found a little motor with a wear gear on it (SCAN MOTOR Q5584-60001), but its cost is about 25% of a new MFP.

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Disconnect the printer cable (USB Cable / Data Cable) and swich off and on the printer...... it will solve the problem

Posted on Apr 22, 2009

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Always i'm getting this msg "scanner error 5 turn off then turn on" when i make turn off and turn on again same msg comming how can i solve this problem...

Posted on Sep 17, 2008

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We had Scanner error 6 on my 2840. I fixed by opening the scanner section and moving the scan unit halfway the rail. When I reconnected the intallation the issue had been solved.

Posted on Apr 23, 2009

Not a big issue only cleane scane glass if not work cleane scane bulb.

aggrk1@rediffmail.com

Posted on Feb 26, 2008

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Addressing "Mac Dave"

Scanner Error #5 on HP 2820/2830/2840 Only. The ADF scanner is manfunctioning. Cleaning is usually useless. 9 out of 10 of these repairs requires replacement of the ADF scanning assembly. The part number is Q3948-60191. The part cost around 160 to 175. Available from Dale at Seattle Platen 1-800-221-2388.

The swap out is not too intense to accomplish on your own with the service manual. Here is a free copy for download.

http://www.feedroller.com/Store/Service%20Manual/Color%20LaserJet%202820,%202830,%202840%20Parts,%20Service%20Manual.pdf

Hope that helps you. If so hit me with a FIXYA. If not send me a request back and I'll address futher.

Posted on Sep 03, 2008

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HP All-in-One 3055 "Scanning Error 6" What can we do?


Hi Cherylanne, Give this a try: Scanner Error 6 Turn off then on

1. Clean Glass Scanner Bed.

  • If the glass scanner bed is too dirty or smeared with fingerprints and such, you may get this error. It will not clear itself simply by turning off and on the printer such as the message suggests. Even a build up of dust can cause this. It is triggering a reaction caused by a sensor in the scanner. If you clean it good and then power cycle it, the problem should go away. THIS PROCEDURE FIXED THE PROBLEM FOR THE AUTHOR.

2. Try the NVRAM INITZ reset procedure. REF

  • switch off the printer, then remove all cables connecting to the printer but just the power cable.
  • then press and hold the *(start/symoble) and 5 button togather and turn on the printer.
  • continue holding the button till you see "perment storage init" displayed and releas the button.
  • then at a given point of time the printer will ask you to change laguage,time,date etc.

3. Remove paper scrap or dust obstructing scanner or sensor. REF

4. Clean sensor / remove the glass and clean the bulb and mirrors. REF

  • turn off power
  • remove ADF and inspect blew out any dust
  • unclipped control panel cover and removed top platen cover 4 torx screws
  • inspected and dusted (blew out) the scanner
  • put platen cover back again and placed 5 sheets new paper over right side (where scanner is) and turned on came up happy
  • turned off reinstalled ADF (cleaned the white surface first) turned on again

5. Scanner Bulb is not getting to the alignment area.


Information found @

http://wiki.robotz.com/index.php/HP_LaserJet_3055


Regards


Mike

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Error msg says scanner failure.


ensure the printer was correctly enstalled, check all connections ensure a tight fit. if it is connected to a network make sure the network cable is plugged in and blinking green

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