Bissell ProHeat Turbo Deep Cleaner Upright Steam Vacuum Logo
Posted on Dec 01, 2009
Answered by a Fixya Expert

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Proheat2x carpet cleaner

I have called the service department with no luck i purchase my pro heat 2x bissel carpet cleaner around a year ago used it once and had troble with it back then i finally got it to work and now it wont spray water called and did what they said. They said i could bring it to a reapair shop and pay for it. I feel that bissel should send me a replacement and i would be glad to send the machine back to them. I have bought bissel for years and never had a problem. i have told everyone that bissel was a good product that you stand by your products. i will be waiting to hear from you

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  • Expert 193 Answers
  • Posted on Dec 01, 2009
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Sometimes we will get a lemon even in small equiptment but I would encourge you to not allow call again but email tech. support too see if you get the right person that will see you thru to the end.

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Can't find part # of o-ring about 1.5 feet long inside bottom of unit which had broken. Help.


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Bissell 9500 ProHeat 2X Clean Shot Upright. The best place to get the part # for the o-ring is from the owner’s manual for the Bissell, check the Bissell website or to call the Bissell factory or manufacturer and give them the Model # of your unit and they will mail you out one. Always use genuine Bissell products made for the model that you have for best results. So check with your local factory authorized vac dealer that carries and services Bissell. I will give you the Bissell factory phone # listed below for further questions. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.bissell.com/ Customer Service 1-800-237-7691
Hours of Operation Monday thru Friday 8:00 am to 10:00 pm EST
Saturday 9:00 am to 8:00 pm EST
Mail To: Headquarters, Bissell Homecare Inc
P.O. Box 3606 Grand Rapids. MI 49501
Thanks, Don the Vac Man
Go Ahead. Use Us.


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