Question about Creative Labs ZEN V Plus MP3 Player

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Forgot password on the restrict volume

Ok...my sister did sumthin on my zen v...she set the password on the restrict volume but then she forgot. i read the manual and it says that i should turn my mp3 off ,open it then clean my battery??well..im scared to open mine and im not very gud fixing things..is there any other way to solve my problem?please help me...im begging..please!tenx..

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  • Level 1:

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I have solution !!! You must turn up player!!!
then TURN ON WHILE HOPLDING PLAY BUTTON !!!!!!!

Then a screen goes on !!!!
You must choose CLEAN UP THEN REBOOT !!!


THEN IF IT DONT WORKED!!
THEN YOU NEED TO CHOOSE CLEAN UP THEN FORMAT THEN REBOOT !!!!



THATS ALL

BY DABDAB10

Posted on Dec 03, 2008

  • kiritv Aug 25, 2010

    so simple! Many thanks

  • Kieran Oneill
    Kieran Oneill Apr 10, 2017

    the clean up worked instantly took less than a minit to do it all and reboot with out restriction makes like 80% difference to sound thanks so much saved me binning it and crying :D

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  • Level 1:

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I had the same problem, and i solved it by reloading the firmware. u do it like this:

  • Press and hold the Play button while powering on your player.
  • When the player displays the Creative logo, release the Play button

  • Select Reload OS/ Firmware. U will need to download the firmware from creative's download section so u can put it back into the Zen.

    Posted on Jan 17, 2008

    • xhanewek09
      xhanewek09 Oct 08, 2012

      how about in zen neeon 2? its the same solution?

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    • Level 1:

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    Thanks soo much solution 2

    Posted on Jun 01, 2010

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    1 Answer

    How to off restrict volume


    Hi Cherry - that's not too hard.

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    Hi you will have to format your player and reinstall the firmware so the player will be like it was from the factory. That will wipe on the password you set and you can just reset it to what you want.



    If you need any more help, parts or your player repaired you can go to my repair service web page and e-mial me, call me or contact me threw my Ebay user name at firehouse7777.weebly.com Thanks

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