Question about Creative Labs ZEN V Plus MP3 Player

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Forgot password on the restrict volume sister did sumthin on my zen v...she set the password on the restrict volume but then she forgot. i read the manual and it says that i should turn my mp3 off ,open it then clean my battery?? scared to open mine and im not very gud fixing there any other way to solve my problem?please help begging..please!tenx..

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  • Level 1:

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I have solution !!! You must turn up player!!!

Then a screen goes on !!!!
You must choose CLEAN UP THEN REBOOT !!!




Posted on Dec 03, 2008

  • kiritv Aug 25, 2010

    so simple! Many thanks

  • Kieran Oneill
    Kieran Oneill Apr 10, 2017

    the clean up worked instantly took less than a minit to do it all and reboot with out restriction makes like 80% difference to sound thanks so much saved me binning it and crying :D


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I had the same problem, and i solved it by reloading the firmware. u do it like this:

  • Press and hold the Play button while powering on your player.
  • When the player displays the Creative logo, release the Play button

  • Select Reload OS/ Firmware. U will need to download the firmware from creative's download section so u can put it back into the Zen.

    Posted on Jan 17, 2008

    • xhanewek09
      xhanewek09 Oct 08, 2012

      how about in zen neeon 2? its the same solution?


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    Thanks soo much solution 2

    Posted on Jun 01, 2010

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