Question about Compaq Presario 5000 PC Desktop

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DVD-CD ROM not working

My CD ROM makes a "knocking" sound like its trying to read the disc and then simply hangs up. I have tried different disks to no avail. I have check the update on the drivers and the Compaq troubleshooting guide. It has the sound like it just can read the disk. Could this be a misaligned tray? I can't find my cleaning disk - could it just be a dirty eye? I haven't really used it much and have only owned the machine for two years. I am out of solutions on my own. Thanks.

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Re: DVD-CD ROM not working

Change the cable on it ide cable dust out case inside relly well get all dust out clean cool ok change ide cable if not buy new dvd rw drive

Posted on Jan 16, 2008

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CD Rom not detected

CD Rom not detected? As in the Disk or your CD Rom Drive? If it is the disk you should make sure that your drive is compatible to read it. There are different kinds of DVD's out there.
If your Drive isn't recognized this will take a little bit of troubleshooting to determine the issue. First, you should make sure it hasnt become disconnected. Does it open and close? If you go into device manager, is it listed under CD/DVD Drives? Try running a windows update to see if it has drivers for it. You can try to reboot your PC. It is also possible that the drive is actually failing and needs to be replaced.

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What is the difference between DVDRW and DVD-RW?

Simply <br /><br />cd rom = read cd 700m only <br /><br />cd rw =read cd 700m and write on it <br /><br />dvd rom =read cd 700m and dvd 4.7g only <br /><br />dvd rw= read cd 700m and dvd 4.7 gb and write on it <br /><br />dvd compo= read cd 700m and write on it and read only dvd 4.7 not write <br /><br /><br />best regardes

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I got A gateway essential 500 from a goodwill store and it has xp on it. It has the coa for windows 98. I also cannot get the cd-rom to read a disk even though its lights go on and it tries to read a...

Any EIDE (non Sata) interal drive should work on this computer. However, first I would check the internal cables on the drive to ensure the are plugged in tight (you may just have a loose cable). Check both the mother board end and the drive end.

Personally I would go puppy linux over 98, but that is me.

Hope this helps, have a great day and good luck.

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it sounds like the cd rom driver in windows is not installed correctly try reinstalling the cd rom if that does not work the cd rom needs replaced

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When i put a disk in the cd rom keep getting message please insert disk

Try known good disk. Other than that the unit has probably failed. Make sure disks can be read on a buddys computer?

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1 Answer

Dvd/cd rom drive cant read any disc

cd/dvd drives are cheep, I would suggest in device manager uninstall device driver and re-install them with scan for new hardware. If thats not working goto ebay and get a cd/rw dvd reader try to pay a max of $20.00 you should find many in that price range.. and when re-installing make sure the jumper is set to the same as the one you currently have..

Apr 20, 2009 | PC Desktops

2 Answers

DVD-ROM drive not working

Hi there.
It sounds like the lens on F drive has gone as i cannot read disks, there is nothing you can do about this once the lens has give up.
The best thing you can do now is remove it from the desktop and just carry on using the DVD/RW as this is the only optical drive you need because it reads and writes DVD's and CD's.

Good luck and thanks for using Fixya!!!

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1 Answer

My computer will not read any of my disk or install

when you say disk did you mean hard disk? if you do... did you recenlty install a new hard disks?... if you did... did you check the jumper-master-slave configuration when installing the new hard disk?
only one hard disk can be configured as master in each ide channel. set up to master (not single) the one on the end of the ide cable and set up to slave the one attached to the midlle of the ide cable.
check that both hard drives are properly attached to the cable and that the power cable is properly seated.

when you say disk did you mean cd rom disks or dvd disks?
does it work in other computers? if it doesnt.. you cd/dvd disks may be the problem
are you trying to read a dvd disk on a cd rom only drive... you can't read a dvd in a cd rom drive.
if you cd/dvd rom drive should read the disk you're putting in, check in device manager if your system detects the cd/dvd rom drive. if it doesn't: check the physical connections (reseat ide cable, check jumper configuration for slave and master on your cd/dvd rom drive and check that the power cable is properly seated), check also in device manager the properties of the cd/dvd rom drive and check if it says on device status if the device is working correctly. if it doesn't post the error code that it may give you or google a solution with error code.

suggestion.. be more specific when posting your questions.. that way it will be easier for a solution to be provided as your issue could be interpreted in different ways

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My cd rom/dvd drive will not read any disc

Check the cd-rom power is on or not. Then also if its not reading then Insert an DVD/CD cleaner disk and follow the steps. The cleaner disk is available in any of the computer shops. There may be some lens problem. After trying above steps if again same problem occurs then you need to replace the cd/dvd rom drive. Thank you.........

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Cannot copy files to DVD disks

when i try to copy and paste file to DVD, through windows, a message appear says"windows encountered a problem when trying to copy this file." i dont know why, could someone help?
i'm upset now. :(

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