Question about Microsoft Zune JS8-00001 Digital Media Player

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Broken lcd screen. it wasnt dropped to my knolege . microsoft states damage claims not covered and 1 week later my friends zune has the same problem . no evidenc eof damage on outside but inside scree

It wasnt dropped to my knolege . microsoft states damage claims not covered and 1 week later my friends zune has the same problem . no evidenc eof damage on outside but inside screen looks like cobwebs , does anybody have any sugestions or fixes.

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The screen probably broke because of the battery...

It so happens the geniuses at Micro$oft decided to put the battery RIGHT BEHIND THE LCD... Well what happens when things get hot, they expand... So lets charge the battery(which warms up) and rubs right into the LCD... Sorry to hear that you've had this problem, I have been graced by god to not have it happen to either of my 3 units... The only way to keep it from happening is to not overcharge it and to keep the unit cool...

Posted on Feb 06, 2008

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My 8 gb Zune's screen cracked how can i fix it?


It’s not easy to do, with the glass screen, but it can happen.
You can now get your cracked screen replaced by Microsoft. Previously, there was no avenue for doing this outside of do-it-yourself, void-your-warranty projects.
The price is $79.99 which includes shipping, both ways. This service covers replacement of the glass screen, the LCD display, or both.
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Hello Rogue_45,

It's hard to know for sure but my feeling is that if the screen has water damage it is probably not going to be the only thing damaged. It sounds like you did everything right to minimize the damage as far as not powering the unit back up until it had completely dried out. However moisture may still have been absorbed by or shorted out some of the other components.

Of course, there isn't any way to know for sure without actually looking at and troubleshooting the unit. You can try looking very careful at the circuit board(s) to see if you can see any obvious signs of water damage or damaged components. If not, then you can try replacing the LCD screen and see what happens.

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Hi,

I had same problem. After lots of research I got my screen from http://www.repairsuniverse.com.

The price of the screen was half the price of the previous post and they included full instructions how to fit which for me we're a god send!

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