See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.
http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=135&osCsid=c72212e477ba171564b9fdddc85a3649
If the coupler looks damaged, it's a relatively easy fix.
Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.
Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.
Put the rubber piece on the transmission plastic piece.
Replace the motor mounting plate.
Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.
Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.
Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.
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hi there Can you tell me the model number and is it a top loader side by side or stack able please so i can give you the info. thank you best regards Richard
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