When I turn on tv, there is a big black rectangle in the center of screen and you can see the edges of the picture. When you change channels or change volume, the picture comes back on, but in a few seconds again goes to the big black rectangle. Help help!
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Sounds like your Closed Caption has gotten turned on. Try this solution...
1) Press the MENU button 2) Use the CHANNEL UP/DOWN to scroll to CLOSED CAPTION 3) Use the VOLUME UP/DOWN to until MODE is OFF 4) Use the CHANNEL UP/DOWN to scroll to FINISH 5) Use the VOLUME UP to save and exit.
If it is a large black rectangle that blots out the middle of the screen then you need to check your CC (closed caption) setting. Make sure the closed caption is turned off. I'm not up to date on the newer sets, but a lot of the older ones had more than one CC setting. One setting ran the captioning across the bottom, another put it in a big black box in the center of the screen. Most places didn't support the full text so all that showed was a big black rectangle on the screen. Since I'm not sure exactly what your rectangle looks like, this is my best estimate of your problem. Hope this helps.
the black rectangle appears as soon as the channel indicator goes off. someone has turned on the closed captioning in the menu of the set. it is in the "text" mode. go into the menu and turn off the closed caption feature.
It sounds like the closed caption text mode has been turned on. Use you CC button on the remote and make sure the closed caption mode is in the off position.
Ok, your only problem is that you have the close caption on. You also have it in text mode. That is why you get that black box. Just go into the menu and turn the close caption off.
If you mean that you get a black box, with a little of the picture visible around the edges, then your closed captions are on and set to TEXT. This puts a black box on the screen about 10 seconds after changing the channel. Go into the menu and turn off the closed captions and the picture will be back to normal.
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