Question about HP LaserJet 5L Printer

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Laserjet 5L Hangs on Single Sheet Input Jobs

I have an unusual problem. I own an HP Laserjet 5L Xtra that I have LOVED for many years for its simplicity, reliability and small footprint. This past week it started hanging up on me. I cannot find the right troubleshooting info in the user's manual or on the web.
I am using Microsoft Word (2003) in Windows XP. Whenever I send a print job to the single sheet input slot (envelopes, 4x6 recipe cards, etc) the printer hangs up. Nothing goes through the printer. The middle (data) and bottom (ready) indicator lights on the front panel blink and the top (error) light stays off. This combination is not discussed in my user's manual or in any repair document I have seen so far.
I went to to reload the drivers, but could not find any for this model. There were no software upgrades, no new programs added or changes to the operating system at the time this started happening.
Has anybody seen this happen before? Any suggestions for repairs? Any fixes?
Thanks in advance for the help.
Rick in Bellingham

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Re: Laserjet 5L Hangs on Single Sheet Input Jobs

This probably means that the document you printed is set to manual and the printer is waiting for input

try this:
print the document, when the data light is on, press the button on the printer, does it print? if yes go into word and under page setup set the printer to "Auto select" for the paper tray.

or remove paper, print, when the data light comes on, insert the paper into the single sheet tray

hope this helps
thanks for rating

Posted on Jan 16, 2008

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