Question about Creative Labs Zen Micro MP3 Player

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Creative Zen Visions W

Hi my creative Zen Visions W wont go past the Logo sign and i dont even know where the rest button is on it also it always say Hard disk problem or something around those line but i dont know what to do please help asap thanks

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I just had the same problem and also figured out it doesnt have a reset button..you have to remove the battery and i made it go into recovery mode by holding the power button while i iwas putting in the battery.also i noticed that my microphoto wont be recognised on my vista computer so i used a different one like windows xp so you can look up troubleshooting on the main creative website it helps alot

Posted on Feb 05, 2010

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To reset, just remove the battery and place it back and switch on

Posted on Apr 04, 2009

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Replace hard drive
http://www.hardwarezone.com/articles/view.php?cid=9&id=1331

Posted on Mar 10, 2008

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Posted on Jan 02, 2017

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1 Answer

Creative zen vision :m 30gb wont turn on


if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.

Apr 03, 2009 | Creative Labs Zen Vision Digital Media...

5 Answers

My zen froze!


Don't worry, it can be after first connection with computer. Just wait about one day till it's battery will be empty and then charge battery and turn on your mp3. :) 

Jan 02, 2009 | Creative Labs Zen Touch MP3 Player

2 Answers

Creative Zen Firmware Problem


press play/pause, press reset button and slide power button
will bring u to recovery mode

then u reload firmware and it will erase the firmware and will connect it again to windows. then u download and install a new firrware fromc reative site and voilla.

cheers

Nov 27, 2008 | Creative Labs Zen Digital Media Player

2 Answers

Zen wont turn on or charge


Creative Zen
Try another PC or another USB port
Make sure the hold/lock is not engaged
Reset
Check for firmware update on Creative's website
Get Recovery Tool from Creative
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If all else fails, check with this guy:
http://www.mycreativefansite.com/2007/05/myzenchecker-tools-guide-to-problem.html
Creative Zen – Formatting
Step by step instructions for formatting a player
1. Detach the player from the PC if it is connected, and turn off the player.
2. Press and hold the Play button while powering on the player.
3. When the player displays the Creative logo, release the Play button
4. Select Format (All) and select Yes to format the player.
5. After the player has finished formatting, select Reboot.
6. Re-transfer the tracks to the player.
-Tha Mp3 Doctor

Sep 21, 2008 | Creative Labs Zen Digital Media Player

2 Answers

Zen microphoto


reboot mode to install again the firmware. download it from creative.com. its aan .exe archive. install all from the cd and if it doesnt recognize your zen, unistall the wp 11 and install the 10.be sure to unistall the 11 runtime too. best luck!

Apr 26, 2008 | Creative Labs Zen MicroPhoto MP3 Player

2 Answers

Problems


try putting it in recovery mode, detach it from anything like a charger or pc make sure that it is off, press and hold the play button while powering on, when you see the logo release the play button, for this problem you must se;ect the reload os firmware and then follow instructions

Mar 28, 2008 | Creative Labs ZEN V Plus MP3 Player

5 Answers

Creative Zen V Plus Frozen on the product title screen


this helped me as after it rebuilds the libary then it always froze on a song let the battery run out!
this worked for me straight away and i had tried loads of other ideas this actually came from the tech guys !!!
  1. Detach the player from the PC if it is connected, and turn off the player.
  2. Press and hold the Play button while powering on the player.
  3. When the player displays the Creative logo, release the Play button
  4. Select Format (All) and select Yes to format the player.
  5. After the player has finished formatting, select Reboot.
  6. Re-transfer the tracks to the player.

Feb 16, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My mp3 won't start.


You could try reflashing the firmware onto the player. Go to www.creative.com and look for the support section. Search under downloads for firmware for your player and download that. Follow the instructions on the website.

Nov 20, 2007 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

Freezes on Logo


Odds are pretty good that the hard drive is messed up. This happened to me on 2 different zens. Can sent to Creative for repair, but if no warranty, then it would be easier to just buy a new one.

Sep 21, 2007 | Olympus m:robe MR-500i MP3 Player

5 Answers

Zen Neeon frozen completely


Leave it alone for a while, then try reinstalling the Zen Program, then plug it in, then rest it, then try to switch it on. It worked for me

Jul 27, 2007 | Creative Labs Zen Neeon MP3 Player

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