Question about HP Color LaserJet 2600n Printer

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HP Laserjet 2600n networking

I have 2 2600n printers on my network and they both stopped printing today. They get to the spooler on the server but stop there. You cannot delete the job unless you stop the spooler and delete the files from the Spool/printers folder then restart the spooler.

All other printers work just fine.

I installed the printer on my PC through a TCPIP port and that tested good. It seems that as soon as it touches the server the job gets lost but only for this model printer.

I have attempted reinstalling the printer on the server and using new drivers and power cycling the printer.

I have attempted to install the printer on a different print server and got the same result.

Through the web interface I set the mDNS name to the windows host name and that didn't seem to help at all either.

Any help would be great!!!

Eric

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  • 2 more comments 
  • Ebroham Jan 16, 2008

    Thanks for the reply



    1: The OS for the Server is Windows 2003



    2: The printers are connected via ethernet



    3: When I print test pages from the Server they go through fine but client jobs hang in the queue on the server and never print



    4: All connections are through ethernet



    I found this article as well describing the same issue but no solution that seems to work for me.




  • Ebroham Jan 16, 2008

    Thanks for the reply

    1: The OS for the Server is Windows 2003

    2: The printers are connected via ethernet

    3: When I print test pages from the Server they go through fine but client jobs hang in the queue on the server and never print

    4: All connections are through ethernet

    I found this article as well describing the same issue but no solution that seems to work for me.

  • Richard Lightfoot May 11, 2010

    I have a few questions:



    1 - What OS does your print server run?

    2 - How are these printers connected to your server? USB or ethernet?

    3 - When you try to reinstall the printer(s) on the server, does a test page print correctly?

    4 - If they are connected to the server by USB, are they also connected to your network via ethernet?

    5 - Not trying to be mean, I have to ask, why connect printers with internal JetDirect print servers directly to a PC?

  • Anonymous Mar 26, 2014

    i have a problem with the printer installed in the uniflow server .. every day i have a printer lost connection with the server .. i perform restart to the uniflow server after restart all printers work normally then after some time a new printer lost connection with the server!!

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When you print a test page from the general tab of the printer properties dialogue, it completely bypasses the print spooler. Since your test pages print correctly, this tells us quite a bit. Some of it good and some of it bad.

The Good:

The printers, base driver install, connections and protocols are all functioning correctly.

The Bad:

The printers, base driver install, connections and protocols are all functioning correctly making it much more difficult to pinpoint the problem.

JetDirect printing through the print spooler can be trouble prone with no clear solution. The fact that the 2600n is a host based GDI printer can make it even more so however I still have a couple of things to try.

1-Search for Localspl.dll and check the version number, file size etc. etc. If it is anything other than:

(32 bit x86)
Localspl.dll 5.2.3790.4046 342,016 23-Mar-2007 20:24 x86

Or:

(64 bit x64)
Localspl.dll 5.2.3790.4046 750,080 23-Mar-2007 22:15 x64

then request a copy of this file from Microsoft here:

https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;[LN];1414&from=KBHotfix&WS=hotfix

See KB934885 http://support.microsoft.com/kb/934885
for more info. You may want to try the registry tweak there to see if it can help pinpoint the problem as well.

2-Download the latest firmware for the 2600n from HP. There have been at least 2 firmware updates that I know of for this printer. I don't know if any of the updates fixed issues with network printing but at this point it can't hurt.

Firmware: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=446153&prodNameId=446154&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=ly-32271-4

Posted on Jan 16, 2008

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