Question about HP OfficeJet 9130 All-In-One Thermal Printer

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HP Officejet 9130 All-in-one HELP!!

It keeps saying that the scanner is not responding and that it needs to be powered off. So I power it off and the same error keeps coming up. About every 4 times you will be able to actually scan something

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  • Abmam Feb 06, 2008

    We cannot scan as the scanner is not workimg even we cannot copy nor we can do fax. We had hp for help they send their engineer many times they say that scanner is not working we have to change the scanner but i am surprice that the scanner is not available since last 1 year.

  • Anonymous Mar 20, 2008

    same problem here, but no resolutions

  • Anonymous Apr 22, 2008

    We have had the same problem. We replaced the scanner assembly 1 year ago and things worked fine until a few weeks ago. Does anybody have any answers?

  • leuti May 11, 2008

    Same problem here. After starting the printer, things will work fine for about 1-2 minutes. Then it starts saying "Scanner not responding", and I can't use copy, scan or fax any more.

  • Anonymous Feb 19, 2009

    Same problem here. Will probably be cheaper to but a new one that fix it!

  • MOHILL55 May 13, 2009

    I have reset the NVM and updated firmware and I still have the same problem.

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What works for me is re-flashing the firmware, even if it is the latest version (3010D).

Posted on May 02, 2008

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