Question about Panasonic KX-TG5632 Phone

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Hearing the phone when another phone if off the hook.

When I answer a phone in another location, leave the phone off the hook and then I go to my Panasonic phone I cannot hear the other person.
The phone works fine otherwise.

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  • 106 Answers

Your having what is called "line loss". The telephone signal is not strong enough to power multiple units. You should use the hold feature, or turn your volume up, or use the conference feature, but the best solution is to put it on hold if you can.

Posted on Feb 04, 2008

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Posted on Jan 02, 2017

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Hereis the instruction manual link that willtake you to a download where you get the user guide for your device.

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Sounds like the answering machine is picking up the telephone line and not releasing it.

Hence the busy signal, cause the answering machine has the line off hook. It's like leaving your telephone off hook, the next caller will get a busy signal...

The answering machine might be bad... have you noticed that you were talking on the phone and hung up then the next call would be the busy signal? Maybe test this out.
Do you have the correct voltage to the answering machine, too much power or too little power can do funny things to telephone equipement.

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It is your phone answering machine that must pick up in three rings or less.

Therefore 4 is too much. I would not limit number for fax machine itself.

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Thanks for the opportunity to help with your problem. If you also have voice mail through your phone service provider, it's possible that while you are on the phone, the incoming call is "waiting" (meaning you are hearing a beep while you are still talking assuming you have call waiting). If you don't pick up the incoming call, your caller will hear your "voice mail" message and leave a message. However, your answering machine will not indicate that you have a message.

If my assistance was of any benefit whatsoever, please give me a rating so I can continue to improve my service. Thanks for using FixYa.com.

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If I understand this right, you can not leave your base station off the hook this will cause the line to be activated. Just leave it on the hook.

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