Question about Microsoft Xbox 360 Console

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Xbox 360 unplayable disks

Every game i try says unplayable i have cleaned them and everything seriously please help me

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Re: xbox 360 unplayable disks

What you have to do, is clean the "eye" the thing under the disk tray that reads the game, you probabley got that dirty or damaged somehow. Try spraying compressed air into the open disk tray to get any quick dust off. if that does not work then try finding other ways to clean it or call 1-800-4my-xbox and have microsoft check out the system to see whats wrong with it

Posted on Jan 15, 2008

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Xbox console reads disks then says unplayable disk

this is the laser unit that is faulty, it either needs replacing or you could try cleaning it with a cotton earbud to see if that helps. if its still doing the same after cleaning you could also try adjusting the laser power, sometimes after its been played for years the laser loses power and you will have faults such as this. adjusting the 'pots' on the laser itself to around 282 will help greatly.
if you need a guide just email me or let me know via my website at and i will be more than glad to help you.


Feb 06, 2009 | Microsoft Xbox 360 Console

1 Answer

Games will work sometimes but mostly comes up unplayable disk

Sounds obviouse but have u tried just running a laser cleaning disk? always start simple :)

Nov 14, 2008 | Microsoft Xbox 360 Console

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Still unplayable disk and my games are clean with no scratches

Jul 07, 2008 | Microsoft Xbox 360 Console

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Xbox 360-unplayable disks

the xbox360 drive is exposed to dirt and dust, a poor design, especially if the xbox is placed horizontally on a carpeted floor, the lens can be blown clean with a low pressure air supply. I use a vaccuum cleaner on blow, with a piece of fish tank air hose to reduce the nozzle size small enough to go inside the drive, does not take much to do it. a can of pc air, liquid air for cleaning keyboards also will do it

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1 Answer

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First of all clean the disc, use warm water and a soft rag. after cleaning the disk, very carefully take apart your XBOX and use the rag to wipe off the eye touch nothing else. Place the XBOX together the same way that you took it apart. Hope this helps!

Feb 19, 2008 | Microsoft Xbox 360 Console

1 Answer

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There is a great guide to help troubleshoot and repair your xbox 360 just follow this link to check it out.

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1 Answer

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Sounds like you have a faulty DVD drive. If you are still in warranty Microsoft should either repair/replace the console, call them and explain the situation. Otherwise, if your warranty is out, you could replace the DVD yourself, there are many places to pick up the drives, ebay is a good place to start also would be able to help.

Please rate if at all useful, thanks!

Nov 29, 2007 | Microsoft Xbox 360 Console

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