Everything is hooked up. The onlything thatlights up is the power and the dl lights. I just had a overhaul on my computer and a new ethernet card put in. Where I had it fixed they could access the internet, but I get nothing.
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Re: Can not connect
Rerun your network setup wizard again this should bring back your modem and access
DsL is a glorified phone connection its not smooth and is always in a state of flaux along with your neighbors there neighbors so on and so forth technecoly i would run cable connection that does not flaux with neighbors always have a strong signal
DsL is slow as 58 bit data fax modem i found it a waist of money and time waiting for system to play catch up
your comps fine its just your service provider
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It sounds like you have lost the connection with the ISP Contact your cable provider and see if you can get a reset on the CMTS They provided. the reset your router. To default and use the software to set up the router for the different wireless device you have by either MAC address or by name. You will have to log into the router to do this. using either 192.168.0.1 or 192.168.1.1 depending how your manufacturer of the router you have has configured it. You may also ask your provider for assistance for the main computer ( PC).
Yes, your cable modem should have a phone jack on it. Are you sure it's a modem and not a router? Do you have phone service through your cable company? If so, your modem should be phone ready. Just checking..... :-)
The first thing you want to do is get your computer completely set up and ready to run (do not turn on yet). Just make sure all components are plugged in. Everything should be color coded and different sizes & shapes making it virtually impossible to cross anything accidentally. Your mouse and keyboard should be the only two components having the same kind of connection but they are color coded on the connectors and behind the computer too. No worries!!! :-)
Next, get your modem hooked up. Plug in power cord and attach cable wire into the back of the modem. Next you'll need an Ethernet wire to go from the back of your modem to your computer. If you're not familliar with ethernet - it looks like a phone cord only bigger.
Next get your printer wires hooked up to your computer as per directions for your specific unit. Should be fairly simple.
Once you have everything connected, power up your modem. Once it's finished booting up, turn on your computer. Once your computer is completely finished booting up, Turn on your all-in-one. Your computer should now be showing...Found New Hardware. Follow on screen prompts.
I hope this info was helpful to you. If you do need further assistance don't hesitate to ask. If needed, I'll give you my # so I can walk you through it over the phone.
Shut down your firewall. Hook your modem up directly to your computer. Hit the reset button on the modem and follow the instructions on the screen. You have reactivate the modem and verizon has there own program and it should start up automatically.
No light on DSL usually means a problem BEFORE the modem
Check all your filters (or disconnect phones just to test)
Also check your cables from the modem as well as the modem power supply.
Anything outside that is usually an ISP issue.
They will tell you if they can see your modem and give you tips on re-connect.
Also power down the modem for a couple of minutes along with all your computers.
connect modem first and power it up. Wait till all the correct lights are on (LAN may not light). Then power up one computer at a time to check for conectivity.
On these cable modems the link light is supposed to blink when you are connected to a router/pc. If you are hooking up a wireless router new you need to power cycle/reset your cable modem before you hook up the wireless router so that way it can refresh its ip address.
Turn everything off:
Cable modem unplug the power to the modem if it has a battery remove it.
Router unplug the power to the router
Shutdown any and all computers connected to the router
Turn everything on in this order:
Cable modem wait until all the lights are on but the internet act light
Router wait until the lights goes through it's test cycle and the internet light (wan) is on.
Boot up the computers one at a time after the first computer is fully loaded go to the next computer
hopefully you haev installed the software first on yoy computer>
turn off the computer. connect the phone line one end to the ethernet port on your computer and the other end to one of the LAN port on the x6.
power up the (power cube shipped with the X6), the Pwr and the WLAN should come on and become steady, the LINK light should blink,
turn on you computer, connect a new phone line between ADSL port and the wall jack, the LINK light should become steady.
please rate the answer if it solved your porblem.
try shutting of your computer then shutting off the modem, the modems have batteries you might have to remove them theres usally a panel on the bottom, in the back you should have a wire for comcast cable and an ethernet chord telephone too if you have everything. also your modem could be broken, i had the same problem