Power switch LED's will go to green and red halting all shredding capabilities. We ensure that the door is closed, turn the machine of and then back on, but to no avIail. Most of the time it just seems to be dumb luck that will gain functionality once again.
The model number is PS420CC
SN 1224.113 220074060P
Some times when shredding, it will run for 10 to 15 minutes, then switch to the green and red on the P/S. Is there a switch kit that comes with the three postion rocker and the sensor for the door? What do you recomend that I do Here?
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There is an interlock that prevents your shredder from operating without the bin in place. Something may be stuck inside, preventing the bin from closing the interlock. There also could be a shred of paper preventing operation.
In most cases it means the shredder is full or something is jammed. Empty the shredding container. If the machine has a "reverse" position on its switch, try running it backwards to get whatever is jamming the teeth to come back out.
You don't say what type it is, but they usually have little micro switches fitted to ensure the power won't come on until the blade section is fitting properly to the waste container part. If it is the bucket type with the shred part on top just make sure it rests properly on top of the bucket so the microswitch on the bottom of the shred part gets depressed. If it's a drawer type there may be a small projection on the drawer which pushes against a switch in the body of the shredder.
I was able to pull really hard and open the bin 1-2". I turned the unit on its side over the trash can and some shreds came out. I alternated shoving a sturdy metal rod inside (first an aluminum architectural ruler then the longer handle of a squeeze clamp) to loosen up the shreds and tipping the machine on its side to get some loose shreds out. After doing this enough times I was able to dislodge the dense clumps and remove the drawer. Now that the machine is empty there is a red light on and it does not shred.....UPDATE: turns out somewhere along this rough process (paper was in rock solid clumps) a small piece of the door that presses the "door closed" switch broke off. Jammed a piece of cardboard in there and it shreds again, although it does not automatically turn off when the door is open.
Unplug it and then open i t up. You are looking for a piece of shredded paper that is stuck or jammed. Can even be a accumulation of paper dust. The piece won't be that big but most of the time that is all that is wrong. The paper either jams the door sensor or blocks it and gives the error. It can also be a bad door sensor or switch. Not very common but can happen.
You have possibly lost the PCB inside the machine. If you are capable you can take the top cover off(Make sure its unplugged.) With a multimeter you can check the motor...normally black, red,blue wires.
Black is common...should read about the same between black and red and black and blue. If you have a short cct in either direction the motor is faulty. Check the motor befor replacing the PCB. ...A bad motor will just blow a brand new PCB.
you can contact firstname.lastname@example.org for parts.