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Voice Mail Can not transfer caller to voice mail or if no one answers the phone it will not go to voice mail.

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Re: Voice Mail - Lucent PARTNER18 Corded Phone Phones

How do I build a mailbox?

Posted on Sep 03, 2008

Re: Voice Mail

If you can not transfer a call to voicemail, there isnt a mailbox made. If you transfer a call and it doesnt go to voicemail, then there isnt a mailbox OR it isnt assigned to the voicemail group.

To assign a phone to go to voicemail (if there is a mailbox made)
at extension 10 or 11
press feature 00
LEFT intercom
Left intercom
#310 (auto VMS cover)
group 7
enter extension number.
If it says 2 not assigned, press "1" so it says assigned.
Press feature 00 when done.

If it still does not work, you need to build a mailbox. Will need to know EXACTLY which voicemail it is in that case.

Posted on Jan 16, 2008

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The TRANSFER button would work if the extension has CF set (All Call or Busy/NoAnswer), but there would be a delay. At the very least, when you tried yours, you were either dialing the VM extension which is probably not vailid because it won't let you transfer to yourself, or an invalid extension.


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The logic is, if your talking to them on the phone, why would you want them to leave a message on your voice mail. Your talking to them directly already.

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