Question about NorStar T7316E Corded Phone

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Nortel T7316E Our Administrator left and we do not know how to access our system. We used to have 2 ext and now they are gone. We tried the Feature 983 but the log is incorrect. How do we add our extentions again?

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  • Action Life Jan 16, 2008

    Yes. I need to add mailboxes. Who do I contact for the passwords? Or does anyone know the master password.

  • tia123 Feb 13, 2008

    I can not get into system to change anything, the administrator is no longer here and we can not access anything. It comes up see admin. The numbers he had written down are wrong. Please help. ASAP

  • atsguy25 Mar 07, 2008

    If anyone knows the passwords to reset the log's passwords please let me know? The log password 1020000 does not work for our system anymore.

  • diannevicker Aug 27, 2008

    I have the programming guide and passwords and all I need is the template / overlay, help!

  • Nell Bender Dec 13, 2013

    Need help !!!!!!!!!!!!!!! the log password 1020000 does not work on my phone. locked out my inbox messahes.

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I need to get into the system, I want to delete the voice on message and need to set system up so I could make whatever changes I need to. Please help.

Posted on Feb 13, 2008

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Posted on Jan 16, 2008

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I will share how I've learned and "that's the hard way". In your search engine, type in programming for notel meridian 7310 and you will find several that provide comprehensive programming.

In the notes I have printed, to log into System Administration,
Enter Feature 983 (the display will show "LOG" and then enter your password.

Your password depends on the number of digits for each extension number:
If your company extensions are 2 digits long enter "120000"
If your company extensions are 3 digits long enter: 1020000"
If you company extensions are 4 digits long enter: "10020000"

Another useful feature is FEATURE **23646 AND THE PASSWORD IS 23646, all you need to do is follow the overlay prompts.

Posted on Mar 13, 2008

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I believe you have to go into Feature 983 and log# 1020000
Hope that works for you.

Posted on Feb 21, 2008

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Posted on Jan 02, 2017

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Press Feature 985 and dial 9 even though it is not listed as an option.

The display will show Pswd: dial 73738767793

The display will show Reset pswd? Press YES.

You should now be able to enter the default password.

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My MBOX is locked on my T7316E Nortel phone. Also, trying to retrieve messages from home I somehow changed the password and I don't know what it is.


Feature 983 log in is 120000 (if 2 digit extension, 1020000 if 3 digit, 10020000 if 4 digit extensions)
Select Mbox, enter that locked extensions mail box number, You will see password RESET. Select RESET. Release out. This will reset that mail box password to 0000. Use feature 981 on that phone and enter the new default password of 0000. you will then be prompted to change the password.


Feature 985 will show you your mailbox extension

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Have your system administrator turn the feature on, then move up to 2 phones at a time. The phone will go through 2 bootup sessions - be patient and don't unplug the phone.
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If you are fmailiar with the programming of the system, you must set the lines (3-8) to appear and ring on the extensions.

Assuming you have a later release MICS or CICS:

Press Feature ** 266344, then the installer password.
Press Show at Terminals and Sets, enter ext #.
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