Question about HP Pavilion dv6000z Notebook

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Touchpad issues Hi I cannot scroll using my touchpad on my Toshiba Notebook. I just purchased this computer new 2 weeks ago. Another problem is The arrows will not move up, down, right, or left when i am using Excell. Would this have something to do with the scrolling not working. Please be specific with your solution as i do not know a thing about computers. Thank you Chris

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  • dgtheprez Mar 03, 2008

    I have a pavilion dv4000 and my touchpad or cursor does not work. I've already re-installed Alps pointing device but it doesn't show in hardware. Have already contacted support, and also did a sysyem recovery with no luck. PLEASE, CAN SOMEONE HELP???? Also not good with computers. Thanks

  • Anonymous Mar 24, 2008

    my arrow will not move



3 Answers

Buttons are enabled

Posted on Feb 24, 2008


Buttons are enabled

Posted on Feb 24, 2008

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  • 58 Answers

What Toshiba do you have? Without knowing that it is would be hard to help you.

Is this a new laptop?

One suggestion I can say is: Check on near at the mouse pad area to see if there is any button that enables or disables features of the mouse pad.

Posted on Jan 16, 2008

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Posted on Jan 02, 2017

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Unlock scroll key

Toshiba laptop computers use multi-function touchpads, which often have software features added to the touchpad manufacturer's basic package. If your Toshiba laptop's touchpad won't scroll but its other functions are working, you may simply need to adjust your settings. If the problem occurs suddenly, try restarting your computer before resorting to other methods. Sometimes the addition of new software or other features can interfere temporarily with the touchpad driver, interrupting the scrolling feature. If a simple restart does not restore your touchpad's scrolling feature, check its properties through the control panel. The exact options for doing so will vary by laptop model and operating system.

Click "Start," then "Control Panel." Navigate to "Mouse," which may be under "Hardware and sound" or a similar category, depending on your operating system. Select the "Touchpad" tab in the "Mouse" window. This tab will also list the touchpad manufacturer, most often Synaptics on Toshiba computers. If you have more than one built-in pointing device, as is the case with the touchscreen model Toshiba Portege series, choose the "Hardware" tab and select your touchpad, then click "Settings." Select "Properties," "Settings," "Advanced" or the similar option on your system. Click the box next to "Enable scrolling" if this option is available. For Synaptics touchpads, you may have a list of options; click the arrow to the right of "Scrolling" to open the scrolling list and select one-finger or two-finger scrolling to access the specific features. Click to enable any scrolling features you desire, then select "Adjust scrolling region" or the similar option, if available. Drag the scrolling region to cover a larger portion of the touchpad if you want to ensure you can scroll easily. Click "Ok" to apply any changes and close the options windows. Keep clicking "Ok" until all of the windows with this option are closed. Restart your computer if prompted. Your scrolling feature should be enabled.

Feb 18, 2013 | Toshiba Satellite L305D-S5895 Notebook

2 Answers

Hallo, my name is Nadezhda. 2 days ago I reinstalled Toshiba Mini notebook NB250 with Windows 7. evrything was okay until i realized that sth is wrong with my touchpad. I couldnt use 2 fingers function to...

did you tried to reinstall the touchpad driver? if not you can try to install it,
if you dont have the Driver with you. Download It HERE To download:
Select Operating System> Windows 7(your version) Driver Type> Touchpad Then Click Search
if you see the result click on the Touch Pad Driver then install it.
hope it works

May 10, 2011 | Toshiba Computers & Internet

2 Answers

Toshiba satellite L300 when i have used the computer for a few minutes, the touchpad suddenly doesnt work, i have tried F9 & Fn but nothing happens, a mouse will work if i plug that in, but i have to...


i would go to device manager
scroll down and find the touchpad
uninstall it
then restart and hopefully windows
will find new hardware on restart
and install the touchpad correctly for you

if not go to go to support/downloads

find your make and model and os then scroll down to find the touchpad driver
download it and install it then restart

hopefully all will be ok again

good luck

Mar 04, 2011 | Toshiba Computers & Internet

1 Answer

Toshiba Laptop Scroll problems


Scrolling is not obvious because there is no area actually marked on the touchpad that shows where it is. Also if you tap the area before doing it, it won't work. Even for me it is hit and miss, since I don't practice with it enough. You could adjust the area that it uses and make it bigger, but then that gets in the way of regular mouse usage.

I would suggest that you try it at a store, and have a sales person show you how to use it.

As for the curser jumping even with that checkmark, well it can. All that checkmark does is turn off the touchpad for a brief moment while oyu are typing. Pause for a second and the touchpad is active again, then slightly bump the touchpad and your mouse will jump. Prove this to yourself by turning off the touchpad entirely with Fn+F9.

In the touchpad settings you can adjust various things to suit you. For example increase the slider for the diable while typing chekmark oyu mentioned, decrease sensitivity, turn off tapping support, etc. Each have thier pros and cons, and that is why they are adjustable.

Also, since you repaired it, I assume they tested it to make sure it was working. And if the touchpad is working, then the jumping adn the scrolling have nothing to do with a hardware problem, it is all software. You can replace hardware till the cows come home and it won't change things. So look at the software settings for scrolling and for "jumping".
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Please let me know if you have any further questions or concerns.


May 07, 2010 | Toshiba Satellite A3 A355D-S6922 Notebook

2 Answers

Scroll function on my Toshiba Satellite TouchPad isn't working

I would go to this link and select your device and download the driver/software for your device. Try to reinstall the driver/software.

Fn-F9 is a hot key combination that will enable/disable the touchpad.

Feb 14, 2009 | Toshiba Satellite Pro P300 Notebook

6 Answers

Toshiba satellite touchpad

READ THIS POST NOT THE OTHERS. you can configure each of the four corners of the TouchPad surface to act as different buttons when tapped. These corner regions are called Tap Zones. to disable this feature goto control panel, mouse, device settings, settings, tapping, tap zones, disable tap zones.

Feb 17, 2008 | Toshiba Satellite A135 Notebook

1 Answer

Touchpad Problem

oh you cannot navigate using Touchpad you can use "tab" key. if doesnt work also shut the computer by holding the power button about 5 seconds and restart the computer. If issue persist please post your question with model information of the computer, Operating system etc.

Good Luck
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Jan 30, 2008 | Computers & Internet

17 Answers

Touchpad scroll not working

Check to see that the program is still installed that manages that feature:

"C:\Program Files\Apoint2K\Appoint.exe"

If it still exists, you need to run that EXE to get scrolling back. To make sure this happens automatically at start-up, add a shortcut to the "StartUp" menu of Programs\All Users, or run msconfig and ensure it is enabled in the Startup section.

If it does not exist, you need to reinstall dual-pointing device (or whatever touchpad you have) from the Toshiba website, for your specific PC.

Jan 13, 2008 | BenQ Joybook 5100U Notebook

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