Question about Lexmark X3470 All-In-One InkJet Printer

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Paper Jam I had a paper jam and no paper now will go through the 3470 The Lexmark Instructions say "power down" . The screen says "Powering Off" but the power light is NOT on and I can't get it to shut off so I can figure out where the paper jam is. I did see on the internet to hold the printer upside down and shake in case something fell into the printer is that wise?

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  • amserauce Jul 15, 2008

    the paper jam of my lexmark 3470 came out after we fix the cover open problem where the clip fell out. Now when I turned it on, there is a rattling sound from the scanner roller, and after that the instruction for paper alignment showed, but when I press start, the paper won't go through.

  • linduck Jul 23, 2008

    Exact same problem. After fixing the cover open problem, the paper pulls to the right and jams every time.



  • Heartfire Jul 25, 2008

    I have the same problem as linduck. I fixed the cover open problem and now my paper won't feed through. It has the paper alignment message also.

  • Anonymous Sep 14, 2008

    Same thing. Fixed the Cover Open problem, now got a Paper Jam error with no paper and a constant rolling sound.

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Next time i want an explanation i will ask a wall

Posted on Oct 09, 2008

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The problem is that after the cover sensor clip is replaced, the logic that tells the printer to feed the paper just to the beginning of the input roller is corrupted. The feeder roller (grey one at the paper feed) rolls to feed the paper and once the paper get to the input roller, another switch detect the paper, that tells the logic to change the direction of the input roller to feed the paper to the cartrige.

There's should be a way to reset the logic part of the printer to get it working right. Maybe pushing a combination of the front panel buttons.

Try playing with the power/green or power/"X" while unplug and plug the power cord.

Good Luck!!! email me with more sugestions/ideas... jmjc_65 at hotmail...

Posted on Oct 07, 2008

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Why is my printer saying paper jam when there isn't one?


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A damaged sensor, damaged control circuitry or loose connection could be the problem.

Has your printer had this problem from new, or has its behaviour changed and if so, what else happened about the same time, please?

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