Question about Archos 704 WiFi Digital Media Player

1 Answer

Cannot play any movies

All of a sudden, my Archos 704 WiFi have stopped working. It starts fine and I can click on Movies. But when I then try to select a film it jumps back to the previous screen. I have tried to click on "Update Firmware" but nothing happens when I tap the screen. I can tap the screen on options like Browser, etc but when I try to be selective, it won't let me and jumps back to where I were.

Is there a way of re-setting my Archos to where it was when I bought it or could this be a HW problem?

Thanks,

Hakan

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  • gradde Feb 06, 2008

    You were spot on with your suggstions - soft reset, although I had to do it twice but it seemed to do the trick.

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  • Master
  • 6,966 Answers

Hi,

A couple of procedures you can try:
1. Do a soft reset. Press on the power button for about 15 seconds;
2. Do a full/hard reset by removing the batteries and pressing the master reset button;
3. Do a Systems Recovery by powering on and immediately press/hold the TV button till Recovery Mode is displayed. Follow on screen instruction of Forcing Touch Screen Calibration. You may need also to format the internal HD but that would mean you loose whatever data is inside.

If the above is not corrective, it is possible that as you posted it may be a hardware issue. Some users have reported serious hardware or firmware problems with the 704 that would require replacement by the manufacturer.

Hope that this be of help/idea. Pls post back how things turned out or should you need additional information.

Good luck and kind regards.

Posted on Feb 06, 2008

  • Louie  Role
    Louie Role Feb 06, 2008

    Glad to be of assistance and appreciate the rating.

    Cheers.

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