Question about SanDisk Sansa e250 MP3 Player

6 Answers

Stuck on refresh database

The sansa is powered on and stuck on the refresh datbase screen. HELP

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  • rawrface Jan 16, 2008

    Same as above! it's stuck on refresh database no matter what i do!

  • rawrface Jan 16, 2008

    help help help same problem!

  • Champ777 Jan 18, 2008

    Stuck on "refresh database".

  • Anonymous Jan 19, 2008

    wttfff this thing keeps on freezin on my refresh database this shit aint workin for jak n e 1 hu buys an mp3 make sure its not an sandisk sansa e250 or n e other sandisk mp3 players

  • Frustrat d Jan 22, 2008

    Mine is stuck also. When I turn it on it keeps turning off and on like it's trying to reboot or something, with just the "Sandisk" logo showing on the screen. I have to hold down the power button to turn it off. My computer can't find it when I connect it to the computer. Any suggestions other than hold the power button down (most of us know of and have tried this trick by now...we're not idiots :o)

  • niki2120 Jan 23, 2008

    stuck on refresh database, I powered down and it sitll came up with the same screen I need a solution!

  • hur1kane Feb 02, 2008

    tried removin and replacin battery, harge it up but the comp doesnt find it and it turns on to the same refresh database screen no matter what...PLZ HELP!!!

  • lollipop09 May 07, 2008

    stuck on refresh database screen

  • Atreyu667 May 07, 2008

    same here freezes when i turn it on and even when i plug in the usb cable

    how bout a beter solution then holding the power button, everybody has enough sense to try that first

  • Loandri May 10, 2008

    I experience the same problem. It seems like it freezes even when it is plugged into the computer. Please help.

  • Anonymous May 19, 2008

    I have held the on power for ten to fifteen seconds

  • eddie pow May 31, 2008

    as i turn on my sansa e250R its says refresh databass

  • smhawes Jun 01, 2008

    when it is powered on, the refresh data base is on the screen and is stuck there. also i cannot download music from my windows media player to this device. i also cannot seem to change from usb to msc thanks susan

  • Anonymous Jul 25, 2008

    stuck on refreshing database

  • jjtan55 Jul 25, 2008

    stuck on refreshin database

  • maurice312 Dec 04, 2008

    it get stuck on the refreshing database and the color fades untill it is to a black screen. then it restarts and does the same thing over and over.

  • fajkil May 11, 2010

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6 Answers

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Simply reset the Sansa e250 by holding the power button down for 10-15 seconds.

Posted on Jan 20, 2008

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Mine was stuck on refresh database all night (6hrs or so) but it was plugged into the computer if that matters at all so i held the power button down and it turned off then i plugged it in to the computer so it can charge as it is dead....please help i cannot put any songs on it!

Posted on Oct 06, 2008

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I got it to work when i unconnected the mp3 and pressed the power button untill it turn off

Posted on Jul 10, 2008

I found hit didnt like a 320 bit rate

Posted on May 18, 2008

With mine the "refresh database" screen went away after 20-30 minutes. I doubt that for most of you it is stuck on that screen, when in fact it is actually doing what it says, refreshing the database.

Posted on May 10, 2008

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When this happened to me i had to hold the power button down for I think 15 seconds

Posted on Jan 19, 2008

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2 Answers

My Sansa e200 will turn on, thumbwheel is blue and SanDisk screen comes on, but menu won't come on. I have pressed and held the power/menu button down for app. 15 seconds several times to no avail. It is...


sandisk sansa e250 starts but then says refresh database. Menu is in back ground. Maybe frozen, and have tried to reset, but still come up with Refresh database.

Sep 27, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen sansa at refresh database


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

MY SANSA HAS BEEN STUCK IN THE REFRESH DATABASE MODE AND WILL NOT TURN ON NOR OFF . IT WONT EVEN CHARGE EVEN THOUGH IT IS SHOWING A FULL BATTERY HELPPPPPPPPPPPPPP THANK YOU MRS.C.L.C.


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa MP4 player is not recognized by my computer and it stays on the refresh database screen


Hi,
Mostly this kind of problem occurs in sansa due to incompatible settings. Try the MSC mode in the setup instead of the normal mode. Then the player will appear as a unique drive. Copy the music files to appropriate folders and eject the drive. The database will then refresh again...Also reset the settings to factory default atleast once.

Bye

Have a nice day...I hope that this solves ur problem :)

May 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh Database


Reset the player first - that should get rid of the message. Is your mp3 player a Sansa player, or an Apple iPod - both of them have a recovery method which you can find on their respective websites. I'm too lazy to paste the instructions again.

-Tha Mp3 Doctor

Feb 02, 2008 | SanDisk Sansa c200 MP3 Player

1 Answer

Refresh database


I had the "Refresh Database" problem with my C250, it just sat there after turning it on! However, the GOOD NEWS is, I corrected it! First I connected it to my PC, then FORMATTED the unit. This gave me an empty player that at least would turn on. Then I downloaded the Sansa "Updater" from the SanDisk website. After setting up the updater software, I connected the C250. It automatically checked for any new firmware, and loaded it into the player. After that I restarted the C250 and it again came up OK without any music loaded. The last thing I did was to load only 1.8 GB worth of music files. My take on the problem is that if you overload the memory, or interupt a file while loading, then the "datbase" function never gets done. I've had mine running for about a week now without problems! Hope it works for you too! <Good Luck> David

Jan 19, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Sansa c-200 mp3 player ( refresh database screen stuck)


I had the "Refresh Database" problem with my C250, it just sat there after turning it on! However, the GOOD NEWS is, I corrected it! First I connected it to my PC, then FORMATTED the unit. This gave me an empty player that at least would turn on. Then I downloaded the Sansa "Updater" from the SanDisk website. After setting up the updater software, I connected the C250. It automatically checked for any new firmware, and loaded it into the player. After that I restarted the C250 and it again came up OK without any music loaded. The last thing I did was to load only 1.8 GB worth of music files. My take on the problem is that if you overload the memory, or interupt a file while loading, then the "datbase" function never gets done. I've had mine running for about a week now without problems! Hope it works for you too! <Good Luck> David

Dec 26, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa


I had the "Refresh Database" problem with my C250, it just sat there after turning it on! However, the GOOD NEWS is, I corrected it! First I connected it to my PC, then FORMATTED the unit. This gave me an empty player that at least would turn on. Then I downloaded the Sansa "Updater" from the SanDisk website. After setting up the updater software, I connected the C250. It automatically checked for any new firmware, and loaded it into the player. After that I restarted the C250 and it again came up OK without any music loaded. The last thing I did was to load only 1.8 GB worth of music files. My take on the problem is that if you overload the memory, or interupt a file while loading, then the "datbase" function never gets done. I've had mine running for about a week now without problems! Hope it works for you too! <Good Luck> David

Dec 25, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Refresh Database


I have the same problem and can not figure it out!!! how do I refresh database??!!!grrrrrr

Need help as well.

Thanks

Dec 12, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa e250 screen is stuck on refresh database


Press the "lock" button to where the Orange is showing. Then press the record button on the left side of the MP3 for a bit. Try this several times. I did it twice and it worked! M.P.

Aug 04, 2007 | SanDisk Sansa e250 MP3 Player

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