When I insert the DVD into the player, the disk spins with the screen reading "loading". The motor seems to cut off and start spinning again until it finally shuts off altogether. I have tried multiple disks with the same results. I had sent this in for the same thing last summer and it was fixed. Now Lenoxx 800 number is no longer available. Any ideas on the solution?
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The noises that you are hearing will be the spindle motor trying to spin the DVD as the lifting presentation tray for the read/write head has not located, if the media is not spinning this will never be able to read the lead in on any DVD as it has not presented the disc in the correct place.
If is is out of guarantee then I suggest that you check to see if the DVD is spinning by removing the top cover with the power OFF then eject the tray and try to load the media a small touch of the DVD in the clockwise motion should cause the media to start spinning, this is for diagnosis only if this is the case then the spindle motor will need changing
Sounds like the mounting spindle is out of alignment, meaning the disks you load into the player are not spinning in a balanced, stable position. Without this being the case the laser pickup will not be able to read the disk and the unbalanced disk will cause a noisy hum and you may even be able to feel vibration in the player itself to confirm this. Sometimes the noise and vibration is a disks fault but if it occurs on any disk you insert (and can confirm the same disks work ok with no noise in other DVD players) it will be the players mounting mechanisim that is not playing the game properly I suspect.
When the unit does not load any disk, that is usually because of a problem with the optical laser lens that is dirty, faulty or opaque, and will start operating on certain disks better than others.
In that case you will hear disk spinning, whirring and clicking, but the TOC (table of content track at start of CD/DVD will not be read, therefore the error.
Whe this problem is starting you may be able to read only CD, DVD or Blue ray, or for example only DVD-R and not +R , or only to read and not to write and so on. After more prolonged usage , often the unit goes losing the rest of functions, and ends up not reading anything at all.
If instead there is no noise, and disk does not spin at all , then there is a faulty motor, or the motor micro-switch is bad. This situation is far less common than the lens problem.
Try first using a CD/DVD or Blue ray lens cleaner disk to clean the lens. If that does not work you will need to disassemble the drive , and clean lens directly with q tips and isopropyl alcohol, or to replace the CD/DVD lens, or the whole drive unit.
I have the same problem! The only way to fix this is to replace the motor that spins the DVD. if you take it apart and spin the DVD the movie will play. The motor is just wore out and has no torque to start the play process. I am still looking for a replacement motor for it and haven't found anyone that carries the motor required. Only Audiovox so far and they want 180 to send in and fix.
Although this is not an answer to the problem, it may help us find one. I have some of the same problems with my player just spinning trying to look for the DVD or it will say bad disc. Sometimes it will start playing and just skip a lot. I think the problem is with the drive motor that spins the DVD. I have opened my player and "jimmy'ed" the door actuator and then spun the disc with my finger. It starts to play fine. I am on the path of looking for a replacement motor or someone to repair it.
It's a dirty drive motor. I have the same unit with the same error. Remove the screws underneath and the unit will open up. Flip the motor assembly upside-down and remove the sticker. Spray contact cleaner in all the holes and turn the spindle by hand. Take a small flat blade and pry off the black top. It should slide off with minimal resistance. Remove the two micro screws and take the motor out of the assembly. Again, spray contact cleaner in the holes and spin the motor by hand. Reassemble and watch your movies.
The general amateur fix, and one with surprisingly high success rates is to brush dust accumulated on the laser lens.
This is assuming you get this with all disks, otherwise better not risk opening it.
Plug it out, open the screws, open it up, if necessary remove another board covering the lens, and gently brush the dust off. Assemble back and hopefully you're solved.
Anything else is for the lab(motor, lens assembly, focusing problems etc)