Question about HP 1220 Plain Paper Inkjet Fax

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Replaced Ink Cartridge

Replaced the ink cartridge and can now receive faxes but when trying to send fax, receive an error message stating: Failed align cartridge. When we align the cartridge, the machine continues to display the same error message when attempting to fax out.

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Re: Replaced Ink Cartridge

Turn fax machine off open cover and put 3 drops of 3 in 1 oil on the the big silver bar the ink cartridges ride along perform alignment and try to recieve fax if this doesnt work clean all the rubber feed rollers with isopropanol alcohol (rubbing alcohol) applied to a microfiber towel then try.

Posted on Jan 17, 2008

Re: Replaced Ink Cartridge

Dont used alcohol just distilled water and lint-free cloth. dont ever put oil on ur printer

Posted on Jun 11, 2008

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We purchased a new cartridge because it said install new ink cartridge,we installed new cartridge it still says install new ink cartridge and will not receive or send faxes

it will not send or receive a fax if the error is still there. Clear the error by trying these steps:
-open cartridge door and remove the cartridge
-unplug the power cord at the back of printer
-after 30 seconds, plug the cord and turn on the printer. It will ask for the cartridge.
-Open the cartridge door and insert the cartridge
-close the access door
-if the error is cleared, try faxing again.

I hope this helps.


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When you hear the fax ringing, press the start button. It sounds like you are not set to AUTO RECEIVE

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Try to reinstall the cartridge and press NEW, then go through alignment process.

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That means that your fax machine is not recognising the cartridge. Either is not been put correctly or the cartridge suport is broken. Try with the old cartridge or with the new one use a bit of tape to old it against the contacts of suport cartridge. GOOD LUCK.

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probably you did not fix properly the ink cartridge.check the cartridge for proper seating.

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I replaced my new $40 cartridge with another new cartridge and it worked.

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First remove all paper from fax machine and unplug fax machine from the wall socket for 12 seconds then replug fax machine into wall socket replace paper and try printing

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please check and clean the unit where ink cartridges are located

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