Question about Dell Pocket DJ MP3 Player

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Dell mp3 problem

I can only hear out of one earpiece. I have tried new earphones it didn't help. Where can I get this fixed. We live in hudson county NJ

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  • Anonymous Jan 16, 2008

    I have the same problem and live in union co NJ, we called Dell and they said that they would have to replace ours as there is no way to fix this problem, can anyone help?



1 Answer

On the left side next to the jack, there is a screw. Take a small screw driver and tighten the screw. On mine, I had the same problem, then was messing around one night and discovered that the screw controlled the pins inside the jack. Hopefully that helps.

Posted on Feb 20, 2008


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1 Answer

I can only hear a caller when using the speaker phone otherwise it is like my phone is on mute although they can hear me. Any possible solutions appreciated, not ready to replace just yet.

Hello there,

My dear friend, the problem is simply that the earphone of the bad/ damaged that is why you cannot hear anything on the phone. As long as your caller can hear you but you cannot hear them, then it is confirmed, because, the speaker is on a different side of where the earphone of the phone is.

The solution is just for you to have the earphone of the phone replaced.

But before replacing the earphone of the phone, you can use a bluetooth hands-free temporarily or an external earpiece that you can connect to the phone and be using on the phone temporarily before replacing the earphone of the phone.

Using a bluetooth hands-free or external earpiece is quite cheap and is of easy access.

Hope this was helpful to you.

Aug 09, 2011 | LG enV VX9900 Cellular Phone

1 Answer

When I plug the earphone jack into my MP4 player, I only get sound from one earpiece. I have tried several earphone sets to determine that it is not a problem with the earphones

Hi, this is a very common problem, after you have pulled the ear phones in and out a few times the solder on the earphone socket becomes brittle and breaks making you lose the connection with the circuit board, now as you have ruled out it being an earphone fault then the only possible problem could be the solder.

now sometimes if you wiggle the earphone at the part that goes into the mp3 you can sometimes get the sound working again, but this dont always work so dont rely on this,

now the problem you have is that the cost of getting this part fixed would cost a lot more than buying a new mp4 player.

the cheapest place to try and get this fixed is a tv repair shop, tell them exactly what the problem is so they dont have to test it and see how much they will charge you to resolder the earphone socket back in place properly.

that would be the cheapest option and could possibly get it working again if they will do the work for you

im sorry their is no easy fix but without getting the earphone socket re-soldered it will just never work

let me know if you need further assistance ok

Aug 18, 2010 | Naxa Electronics Audio Players & Recorders

1 Answer

I can turn on my ipod but when I plug in the earphones I cant hear anything or if I try to use it with car stereo I cant hear anything but it is playing.... Just no sound... How to fix please...

Something may be wrong with your speakers. Check the Apple store for help, Or visit the website to find more information.
For your earphones, try buying new ones.They might work.

Mar 31, 2010 | Apple iPod MP3 Player

1 Answer

Low volume on calls. cannot hear caller unless i'm in an absolutely quiet room. I have the master volume at max. also, the flash is so bright that the pics i take are overexposed. Can i shut the flash off...


for the low volume, the fault is from the earpiece. Trust me, I faced this same problem and when I changed the ear piece, I began to hear calls clearly.

You could also get a earphone and use it to receive and make call pending the time you get the earpiece fixed. Earphone will even be much louder.

Concerning the flash, do some adjustment settings as you rightly suggested.

I wish you the best.

Dec 31, 2009 | Cell Phones

1 Answer


have you checked the earpieces? try connecting different earphones....if thats not the problem,check the volume..if thats still not the problem,there may be a problem with the stereo jack.

Sep 02, 2009 | Audio Players & Recorders

1 Answer

I can not hear the music very well. I have to hold the MP3 Player and earphone connection together because is kind of loose.

Well this will be based on where you live but you can have it mailed to someone that can fix it on the internet These people are what I call " DA BOMB" in lamens terms they will fix it or your money back no questions asked.. Take it to them they will help you further and please rate me please!!

May 14, 2009 | Naxa Electronics NX-135 MP3 Player

1 Answer

Plugged in headphones for call, now earpiece doesn't work

Same here. I tried many things but cannot ring it back to headset mode. I continuously see the headphone icon shown in the phone, so it seems that the phone thinks that it is still connected to earphones. Sometimes, it works fine, but mostly it does not. If I connect the phone on bluetooth earphones, it works fine.
Any help will be appreciated.

Mar 13, 2008 | Nokia 7370 Cellular Phone

1 Answer

Headphone jack point

dont mean to state the obvious but have you tried another set of earphones? ie.. maybe its a problem with the cable

Feb 28, 2008 | Samsung YP-K3 MP3 Player

1 Answer

Cant hear out of one side of earpiece

have you tried using differnt earphones? if the problem is still the same with different earphones then it's the ipod itself that has a problem, you'll have to get it fixed.

Feb 24, 2008 | Apple iPod nano

3 Answers

I can only hear out of one ear of my ear phones and sometimes I hear no sound at all

Perhaps you can open the player and solder the head socket it may have some dry joints there.

Jul 24, 2006 | Dell Pocket DJ MP3 Player

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