Question about Dell A940 All-In-One InkJet Printer

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Clear plastic ribbon came out of printer

My 20 month old son somehow removed a clear ribbon like piece of our printer. The ribbon is about 15 inches long and maybe 1/8 of an inch wide. It is clear and has square openings on each end. Where does this ribbon go? Is this something I can fix myself or do I need to take it in?

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Firstly, see if the printer still works. Print something. Then I suggest bringing it into where you purchased the printer. If a twenty month old child pulled it out I am sure it was not burried inside the printer and a Rep at the store can fix it immediately with out cost. Do not let them charge you. Just let them know that this ribbon came out and you do not know where it goes. If the printer works without it, don't worry about it, but keep the ribbon tucked away somewhere and when you go back to the store, when it is convient, have them take a look at it. Let me know how it goes.

Cynthia Charczenko

Posted on Jan 15, 2008

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Posted on Jan 02, 2017

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1 Answer

I'm getting an error message when trying to print


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Solution 1:
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Solution 2:
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Solution 3:
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Solution 4:
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  • About 1 inch, towards the front of the printer from that piece of plastic, is a small square, about 1/2 inch per side, that is a small foam pad. This is where the excess ink is collected.
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Solution 5:
Solution 6:
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Solution 1:
  • Move the printhead to the center.
  • Disconnect the printer and check on the right: is the purge unit ok ? No peace of paper ?

Solution 2:
  • Do a reset of the printer:
  • Power on
  • Hold down the "Resume" button (triangle in a circle) for 15 to 20 seconds.

Solution 3:
  • Power off the printer.
  • Open the door.
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  • When the cartridge is in the center, close the door.
Solution 4:
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  • Looking to the right, you will see a row of white rollers behind the carrier.
  • At the end of the rollers there is a small, clear piece of plastic that sticks up. Take a small piece of a paper towel and wipe all of the ink off this piece of plastic. When that is clean move on to the ink pad.
  • About 1 inch, towards the front of the printer from that piece of plastic, is a small square, about 1/2 inch per side, that is a small foam pad. This is where the excess ink is collected.
  • Take a piece of paper towel and press into the foam. Do this until the paper towel is no longer collecting ink. Close the lid, turn off the printer then turn it back on.


source: http://fix-your-printer.blogspot.com/2011/06/how-to-fix-error-6c10-on-canon-printers.html

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