Question about iLO (2 GB) MP3 Player

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Won't Play once I placed a new battery in the ilo all I get on the menu screen is the ilo logo. What do I need to do to use my mp3

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Mine did the same thing. You have to plug it into your computer, go to my computer and right click on your E drive(removeable drive) and select format. You will lose your songs but thats ok, because when it flashes like that, it means you have a corrupt file on there. Select the format tab and it will warn you that it will erase all of your songs but do it, when it is done, usually 15-20 min, put your songs you want on it and it will work fine.

Posted on Jul 15, 2008

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I have the same problem and mine wont turn off in less i take out the battery it just keeps on flashing the ilo logo if some one knows how to fix it or how i can contact the manufacture (i lost my instruction book) it would be greatly appreciated.

Posted on Jan 15, 2008

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  • Jacob08 Jan 15, 2008

    sorry not a solution

  • Jacob08 Jan 16, 2008

    i found a support line for the ilo company their normal business hours are from 9am to 6pm EST the # is 1-888-482-8864 im going to call them tomorrow to see if i can get my ilo fixed you might be able to do the same depending on when you bought it

  • Jacob08 Jan 16, 2008

    im sorry but that # i got from wal-mart was incorrect i called it and they said that they don't make the mp3 players for ilo they make the tvs and such. im sorry again if this has caused any confusion ive been trying to fix my mp3 player but i still cant find any # or web sight for the ilo mp3 players i know im never going to buy an ilo product again!

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