A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Make sure the MUTE function has not been activated.
Try turning up the volume level.
Check that there are no headphones connected.
Try setting the Audio/Video (A/V) receiver to a different Surround Sound mode.
IMPORTANT:Verify that the source you are playing is encoded with Surround Sound audio. If not, the audio will be very difficult to hear using a Surround Sound setting. Set Surround Sound to OFF when playing a source that is not encoded with a Surround Sound signal.
Check each speaker to make sure they are properly connected to the A/V receiver.
Perform a Test Tone function to verify if the speakers are working correctly.
Verify all external audio sources are securely connected to the appropriate inputs on the A/V receiver.
NOTE: If the audio is being sent from a television to the A/V receiver, then it may be necessary to disable the internal speakers of the TV or set the audio output of the TV to FIXED or VARIABLE. If the audio output of the TV is set to VARIABLE, then you will need to increase the volume level of the TV.
Make sure the correct audio input is selected on the A/V receiver.
Confirm what type of HDMI devices are connected to the A/V receiver and then check the following:
Test each one of the HDMI inputs on the A/V receiver to confirm that all of the inputs for the A/V receiver are working.
Try a couple of different HDMI cables to verify there is not a bad set of cables.
Unplug the video source from the A/V receiver and connect the source directly to the television. If there is still a problem with the audio, continue to the next step. If connecting the source to the TV corrects the sound issue, service will be needed on the A/V receiver.
Verify the DEMO (demonstration) mode is not active.
Change the ATT (attenuate) setting.
NOTE: The procedure to change the ATT feature varies by model.
Reset the A/V receiver back to factory specifications.
Ok...sorry it took me so long to get back to you...Check the back of you tv and look for RCA jacks for audio and video out...There should be a yellow one for video..a white one for audio left(L) and a red one for audio righ(R)...you may not need the yellow one...now look for any inputs on the rear panel of the surround sound system...They can be marked (AUX)...they will work..once all of these are located...you will need an RCA patch cable long enough to reach from the tv to the surround sound receiver...once done...turn on the tv and the surround sound.With the remote from the surround sound remote...switch between the input sources..maybe (AUX) until you hear your tv sound come through...then you adjust the sound as needed...Assuming the DVD is built in to the surround sound system...your DVD sound will come back when you play DVD's...All connections and cables are color coded so you should have no problem connecting everything....Good luck....let me know how it goes,,,,I hope this was helpful....PEACE.....
Hello... Your TV speakers are turned off. If you don't have a sound bar or a surround sound system, go into the TV menu, audio, speaker settings and turn them on. If you have a sound bar or surround sound system, use the remote for that system to adjust the volume. I hope this helps!
I would check that both your tv and the wii are set to thew same video resolution. Usually around 480i, depending on what type of cable you are using. If you are using component cables. make sure the green and the blue are not in the wrong ports. very common mistake as the look the same color. good luck
You will need 2 hdmi cables the ps3 a tv with an hdmi port and a audio receiver with hdmi in and out. 1:>First connect the ps3 to the tv with the A/V cables. 2:>Turn the system on and the tv on, get to the ps3 dashboard. 3:>Under the settings tab select (display settings) 4:>Select (video output settings) 5:>Do not disconnect the A/V. 6:>Connect the hdmi cable to the ps3 and tv. 7:>Then select hdmi and select change, this gives you 30 seconds to switch the tv over to the hdmi channel. Once done and you get a signal select (yes). 8:>Disconnect the A/V cable. 9:>Select what inut your tv will support 720i, 720p, 1080i, 1080p. You can select more than one and even all if it is supported by your tv. 10:>Then select hdmi for your audio output, but since your ps3 is connected to the tv only select linear PCM 2channel. Check for sound on the tv's speakers. If check is good then proceed. 11:>Power down the tv and ps3, disconnect the hdmi cable. 12:>Connect the hdmi cable from the ps3 to the input of the audio receiver and the hdmi from the tv to the output on the receiver. 13:>Turn the ps3 on, the receiver on and the tv on. Make sure the receiver is on the right channel. If it is you will see the ps3 come on the tv, and have sound on the main speakers of the receiver and tv. 14:>At this step you should be able to see and here the ps3's dashboard. Now to setup surround. 15:>Scroll to the settings tab and select (sound settings). 16:>Select (audio output settings) 17:>Select (hdmi) 18:>Select (automatic) this will select the basic surround settings that all receivers have. 19:>Hit enter and exit. 20:>From here test the surround with a game or movie. If for any reason you should need to restart the process, simply plug the A/V cable back in and do a video reset.
/* Style Definitions */
mso-padding-alt:0in 5.4pt 0in 5.4pt;
font-family:"Times New Roman";}
the system to off/standby, where only the red light is on. 2:>Then
hold your finger on the front power button, it will turn on beep twice then
shut back off, release finger. 3:>Then
turn back on normally. Good luck.
Your receiver is capable of video conversion, so there should be no problem using your component cable.
Does your TV accept component, or only S-Video? If you can run component to your TV, the best quality signal path would be using a component cable from your Verizon box to your receiver, and component from your receiver to your TV.
Make sure you have set up the video input correctly, so that it is set to accept the incoming signal on the correct sockets.
Plug the TV to an open channel on your receiver via this output: *Rear, 1 x Digital audio output (coaxial) ( TOSLINK ) This will look like a single RCA output plug. Set that input channel on your receiver to some sort of virtual surround mode because it doesn't look like your HDTV has a decoder in it (meaning it will come out stereo and the receiver will have to fake it). Turn the volume all the way down on the TV and use the receiver to control TV volume just as you do with DVDs.
*Substitute this with the digital audio output on your set top box if you are sending video only to the TV from the set top box (component, DVI or s-video connections). So video goes to the TV, audio to the receiver.