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Mine was doing the exact same thing.. like i kept pluggin it in and when it said recharge i kept hitting reset on the bottom and it actually worked ... like it didnt the first few times i havent used it becuz of that but dont let the batttery die or its gonna keep doing it. so try to keep it on so it wont freeze any more hope this helped
You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware http://www.sandisk.com/Retail/Default.aspx?CatID=1376
The number for sandisk is 1-866-726-3475 Please rate accordingly Thank you Computerrep
i) Hold “Power” button for 2 seconds
ii)Then while holding the Power button, you will now have to hold Home button too for 10 seconds.
iii)Then release Power button but keep holding Home button for about 30 seconds
it should take you to Restore mode .. now connect yo
FIrst you will need to reset your device..then go to the sandisk website to get the latest firmware for your device..To reset the device when it freezes just hold the power button down for 15-20 seconds or until it resets....the latest firmware for the c200 resolved much of the freezing issues....also there are two modes for you to use the c200 the msc and mtp.....try deleting in mtp mode.
You need to put the device into "recovery mode" before you run the tool.
- Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.
Then run the recovery tool. Select format when prompted.