Question about Canon SmartBase MPC400 All-In-One InkJet Printer

5 Answers

Printer not printing

Canon color bubbjet S200spx model installed on windows xp sp2. In use for over 3 years. A few days earlier gave service error 5100 . Serviced th unit the error is removed but now does not print after initialisation. message displayed "collecting printer status". after some time says 'printer not responding" Checked metal plate on the printer head. no heating found. Tried resetting the unit with the procedure on net, does not help either. Pls suggest solution

Posted by on

  • VivG Jan 16, 2008

    have already thoroughly cleaned waste ink absobing pads. has not helped. thanks

  • Anonymous Mar 20, 2008

    I have the same problem. I recently reinstalled vista, and it was working before, but now it just will not work...



5 Answers

I have the same problem, it must be vista.

Posted on Apr 10, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 18 Answers

Try to clean the encoder strip and disk encoder by some distriled water.

Posted on Feb 20, 2008


Intenta en

Posted on Jan 31, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 84 Answers

Maybe this is the ink waste absorbant?

Posted on Jan 15, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Trouble shoot it

Posted on Dec 18, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer


error code 5100 points to a windows program error
1. you can uninstall the printer then reinstal the printer if it does not work
2. you will have to restore your system to earlier backup (start.. accessories..system tools.. restore) your post is dated 9 Feb if you restore you will lose any new program you have installed but you will note lose any data like doc photos

Feb 09, 2014 | Canon PIXMA MP230 Multifunction color...

1 Answer

What is error 5100?

The 5100 error could be related to several issues. Some are easy to fix; others require the printer be serviced. First open the printer and check for foreign objects (like the packing material). This requires you to open the paper output tray and then lift the entire scanning unit and set the support. While it is open, also check that ink cartridges are correctly seated.

Check that there is no paper jams in the unit (at any point, including the rear tray). Note: torn pieces of paper and small items can be hard to see. A flashlight can help. (With the printer off and unplugged, slide the ink cartridge carrier to one side of the printer and then the other to check in the corners of the printer.) Check the automatic document feeder for paper jams as well. This requires opening the document feeder cover and the transport cover.

The final step that you can try is resetting the printer. Turn off the printer. If you are using a wired connection between the computer and the printer (or router to printer), you'll need to unplug the data cable from both pieces of hardware. Unplug the power cord from the printer and the outlet. Wait 10 minutes before reconnecting power and then the data cable.

If this doesn't help, contact Canon for service if your printer is still under warranty. If it is out of warranty, decide if it is worth having the unit serviced.

For pictures of the points to check for paper jams and how to remove them, see . Alternatively, start at the Canon Service and Support page for the MX420: and search for the 5100 error.

I hope this helps.

Cindy Wells

Apr 05, 2012 | Canon Pixma MX420 All-In-One Printer

1 Answer

Error messages say: root32\hal.dll missing or corupt. :setup cannot copy file :fsusd.dll. :NTLDR is missing. : also i cannot use the safety mode. My computer is dell dimension 5100 os windows xp home


Good day. Regarding this error that you have you its just a normal thing for Operating system such as windows xp to get corrupted. Most software do as well. What you need to do is to have your windows xp reinstalled on your computer or you might consider using another installer of windows xp if it continues to show the same error after you reinstall it in your system. Hope this information help you a bit in resolving your problem. Have a great day to you.

May 23, 2011 | Dell Dimension 5100 (D51L1) PC Desktop

1 Answer

Service error 5200 for my printer Canon S200SPxhow

1. hold RESUME then press & hold POWER
2. release RESUME, then press it twice, the light should go amber then green again.
3. you're now in service mode (you can release POWER now)

for reset waste tank reset is 4 presses of the RESUME button. To confirm, press POWER once

Hope this helps. Please rate my response.
Have a good day.

Mar 26, 2010 | Office Equipment & Supplies

1 Answer

Canon printer error code 5100 while attempting to put in the color and photo cartridges. pix ip6220d is the printer model number

5100 is a carriage error, check the timing strip for contamination(plastic strip about 1/4" in width) The unit is not homing, check for obstructions.

Nov 21, 2009 | Canon Office Equipment & Supplies

1 Answer

Canon S200SPx

I cannot print. it is showing service error 5600. What is the solution

Nov 06, 2008 | Canon S200X Ink-Jet InkJet Printer

1 Answer

CanoScan640P ex

If upgrading an existing PC to Windows XP from an earlier versionof Windows, Canon recommends a "clean install" to ensure reliableoperation of drivers. If a clean install is not possible, it isessential that drivers for your existing Canon Hardware are UNINSTALLEDprior to upgrading to Windows XP. After the installation of Windows XP,the drivers for your Canon Hardware can then be re-installed. Canon has released a software utility to uninstall USB and SCSI Scanner drivers for this purpose. Click here to download this utility.It is recommended to consult our Driver Downloads page and use the latest driver for your product. Canon supports several scanner models with Windows XP. Windows XPsupport is offered for Windows XP Home Edition, and Windows XPProfessional.The following older models are not compatible with Windows XPdue to hardware design: IX-3010, IX-4015, IX-4025, CS 300S, FB310,FB61


Sep 20, 2008 | Canon CanoScan N640P Flatbed Scanner

3 Answers

Canon s200spx


You can download from Canon.

Click driver downloads and pick your operating system.

Feb 08, 2008 | Office Equipment & Supplies

2 Answers

Error 5100

I Have the same problem. Greece.  This is the second services and I a lot overwrought with this instrument.
Him I was deprived 2 times and now one more time will again make installation of other instrument for the time of repair.
Rather I will reverse the sale in order to I finish with problems with canon.

Nov 17, 2007 | Canon SELPHY DS810 InkJet Photo Printer

Not finding what you are looking for?
Canon SmartBase MPC400 All-In-One InkJet Printer Logo

171 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

old marine
old marine

Level 3 Expert

2097 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides