Question about HP LaserJet 1100 Printer

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Laserjet 1100 printing from wrong location

We had a paper jam today, the jam was cleared, the toner was removed then replaced. Now our documents are printing from the bottom, instead of from the top as usual. I am sure this is something very simple but I cannot figure it out. Thanks Teresa

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  • mfmgirl Jan 15, 2008

    That did it so simple and easy-Your the bomb, Thank You Teresa

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Look on the right side of the printer door , at the bottom you will see, a small green lever , that the output bin lever. just put it in the top position , your paper should come out from the top now!! =P

Posted on Jan 15, 2008

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There is a tab I believe on the left front that you can flip up for the paper to exit on top or down so the paper exits down

thanks for rating

Posted on Jan 15, 2008

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1 Answer

Paper jams at toner cartridge, printer service maintenance kit installed


Paper Jam clearing: copy and paste the link in your web browser...I used to work with these printer's..when they work great, when they don't, not so great..

https://www.manualslib.com/manual/949165/Hp-Laserjet-5000.html?page=84

Clearing Paper Jams If the printer's control panel displays a paper jam message, look for paper in the locations indicated in Figure 22, then see the procedure for clearing the paper jam. You might need to look for paper in other locations than indicated in the paper jam message. If the location of the paper jam is not obvious, look first in the top cover area.When clearing paper jams, be very careful not to tear the paper. If a small piece of paper is left in the printer, it could cause additional jams. If paper jams are a recurring problem, see page 78.(A paper jam message might also display if the rear door is open.)

The top cover of the printer must be opened and then closed to clear a paper jam message.Paper jams can occur at the following locations:Output areas(top and rear)Go to page 75.

Loose toner might remain in the printer after a paper jam, but thetoner should clear after a few sheets are printed.

Jan 31, 2018 | HP LaserJet 5000n Printer

1 Answer

LOCATION OF PRINTER SENSOR


Jams

Clearing jams

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove jams.
Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not pull jammed media against the direction of travel through the paper path to avoid damage
to the printer.

To prevent damage to the printer when clearing jams, including jams in the output bin, always open the
print-cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the
jam has been cleared. Opening the print-cartridge door and removing the print cartridge relieves tension
on the printer rollers, which prevents damage to the printer and makes the removal of jammed pages
easier.

Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error
from the software and the printer control panel lights. See Control-panel lights (HP LaserJet 1010 series
printers) on page 102 or Control-panel lights (HP LaserJet 1020 printer) on page 106.

The following are some of the causes of media jams:

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The input trays are loaded improperly or are too full. See Loading media on page 25.

NOTE When you add new media, always remove all of the media from the input tray and
straighten the stack of new media. This helps prevent multiple sheets of media from feeding
through the printer at one time, reducing media jams.

The media does not meet HP specifications. See Media specifications on page 21.

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Typical media jam locations

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Print cartridge area: See Removing a jammed page on page 43.

Input tray area: If the page is still sticking out of the input tray, gently try to remove it from the input
tray without tearing the page. If you feel resistance, see Removing a jammed page on page 43.

Output path: If the page is sticking out of the output bin, see Removing a jammed page


NOTE There might be loose toner in the printer after a media jam. This toner clears up after
a few sheets are printed.

Removing a jammed page

Use the procedures in this section to remove a jam.

CAUTION Media jams might result in loose toner on the page. If you get any toner on your
clothes, wash them in cold water. Hot water will permanently set the toner into the fabric.


Partshere Troubleshooting

CAUTION To prevent damage to the printer when clearing jams, including jams in the output
bin, always open the print cartridge door and remove the print cartridge.

To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print
cartridge with a sheet of paper.

NOTE The following illustrations show the HP LaserJet 1020 printer. The same procedure is
used to remove a jam in the HP LaserJet 1010 series printers.

1

Open the print cartridge door, and remove the print cartridge.

2

Grasp the middle edge of the side of the media that is most visible, and carefully pull it free from
the printer.

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove
jams. Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not forcefully pull jammed media against the direction of travel through the paper path to
avoid damage to the printer.


3

When you have removed the jammed media, replace the print cartridge, and close the print cartridge
door.

After clearing a media jam, you might need to turn the printer off then on again.

NOTE When you add new media, remove all of the media from the input tray and straighten
the stack of new media.

Sep 25, 2011 | HP LaserJet 1020 Printer

1 Answer

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This particular model is prone to these types of errors. First clear all paper paths to be sure it is free of jams. (even the smallest bits of paper) Pull the toner and reset it, and reboot the printer. If you till have the same issues check if it is under warranty, call HP and get a refurbished replacement. If it is out of warranty it may not be worth the cost of the repair. I support like 30 of these and I have seen many with this issue.

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1 Answer

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13.05.00 HP CP3505N
Problem Solve. Same error. Generally either a real or phanton jam from the paper tray or manual feed tray.
SOMETIMES the manual feed would work but always one corner on the paper turned down when printed.
Remove toner cartridges and bottom paper tray
Turn printer on its back. The black plastic flap (about 9" long) that hangs down a small amount (near the white main feed roller) had one end most likely the wrong side of the small metal rollers above it.
This flap should hang about vertical. One end of it is most likely the wrong side of the small mostly metal roller above it. Each End of this flap should be about mid way between the two smaller metal rollers.
WITH CARE take a timber skewer and carefully encourage this flap back so that both ends are in the correct place

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2 Answers

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Hi,
Kindly check the Cartridge roller if there is any physical line if its then you need to replace the Cartridge.

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1 Answer

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Remove the toner, and try to gently pull out the paper jam.. If the page gets torn, or ripped, make sure you have all the pieces of the paper removed. Then re-start the printer. Print a test page to make sure the paper path is clear..

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