Question about HP PSC 1210 All-In-One InkJet Printer

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PC power resets w/ HP PSC 1210 plugged in

I have a Dell Latitude D620 laptop, running the HP PSC 1210 on a USB port. Everything was working fine until 1/14/08. Now with the PSC plugged in to the PC, the PC will continually reset itself. On one occasion, I saw the flash of a blue screen with error messages, before the reset. This PC has high speed USB ports and had been working fine in the past. I just used the scanner this week.
This is my company computer and the network allows for automatic updates from Windows & McAfee anti-virus. I am running Windows XP professional. I do not have admin rights, so the updates are forced down. Perhaps one of these updates causes a conflict with the HP PSC 1210?

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  • Lundymicron Jan 16, 2008

    Thanks for the feedback. I'd already done what you suggested.

    However, today your response gave me the idea to leave the PSC 1210 turned off when I booted up the computer. Then after the bootup was completed and in Windows, I turned "On" the PSC 1210 and so far so good. I was able to scan and print and so far no computer resets. Tomorrow, I'll try turning the computer on again, with the PSC 1210 turned off, and see if I get the same results.

  • Anonymous Mar 21, 2014




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One of these updates causes a conflict more than likely a microsoft hotfix, try using a different usb port and unplug and plug printer back in

Posted on Jan 15, 2008


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