Question about Canon Pixma MP500 All-In-One InkJet Printer

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Won't turn on

My printer was working fine during christmas. However, last week, I went to turn on the printer and it will not turn on. No buttons light up, nothing. Is it broken or is there still a chance?? I've only had the printer 3 months.

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Re: Won't turn on

Check power cord at wall socket and printer to make sure its hasn't come unplugged .

unplug power from wall and printer then reconnect to see if this helps

Posted on Jan 15, 2008

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Last week i tried to print but it didn't work and appeared 5100 error. i have the pixma mp 170 printer... i don't know how i can fix it


The manual states that the error code 5100 is a result of:

Service error 5100 is displayed

Cause: Movement of the FINE Cartridge Holder is blocked.
Action: Clear the paper jam or foreign object that is preventing the FINE Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
You might see something blocking the printer head, check inside to see if there is a paper jam, staple, or some other object blocking the print head.

If this does not work, try resetting the device:

  1. Turn the printer off.
  2. Hold the button Resume / Cancel (red triangle in the circle), click POWER - indicator lights green.
  3. Release the button Resume / Cancel, keeping POWER.
  4. Click Resume / Cancel 2 times, keeping POWER, and then release all the buttons.
  5. When the indicator light Green - click Resume / Cancel 4 times!
  6. Turn the printer off button POWER.
Hope this can help you.

Best regards

Oct 20, 2009 | Printers & Copiers

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My printer has worked excellently for 6 years. I replaced both b/w and colour cartridges before Christmas and both worked well until last weekend when the printer simply informed me the incorrect colour...

Turn printer off, unplug and let sit for a bit. Plug back up and power on. Try running a ink or printehead cleaning and or calibration from the menu or settings button on the printer.

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