Question about Webroot Spy Sweeper (spysweeper) for PC

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Blocked driver Am I still protected with spy sweeper since I did the update on windows vista while spy sweeper is trying to resolve the problem with windows also will spy sweeper be back to normal after I uninstall the latest update

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Re: blocked driver

Spysweeper not compatible with my system after almost a year? what's up with that

Posted on Jan 15, 2008

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Webroot and spysweeper 2011 no longer puts cookies into quarentee section

I have the same problem: Webroot 2011 no longer detects and quarantines cookies. If you go to the Webroot Support page and type "no longer quarantine cookies", it offers the generated issue: "You want to know why Internet Explorer cookies are not detected in a scan"; to which it offers the following answer: "A recent Microsoft security update (KB 2559049) [...check your Windows updater, I got this security update on my computer on August 10th...] prevents Webroot security programs from identifying spy cookies on systems where the update is applied. Although these cookies cannot be detected, your core antivirus and anti-spyware protection is not compromised. Viruses and spyware are still blocked. Webroot engineers are actively investigating options to restore spy cookie detections and any solutions will be provided in an upcoming release." (This statement is not dated; I am looking at it now, August 28th, 2011, on their Webroot Support page.) I have Windows Vista operating system and Webroot 2011 version My Webroot Antivirus with Spy Sweeper hasn't swept up anything in scans in the last couple of weeks, but it did block an internet site last night; so I think it's still working. Hope this helps!

Aug 19, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

I'm currently using webroot spyware. Though Mozilla and iTunes were working fine before I installed, after I installed the Spy Sweeper and then updated Mozilla and iTunes, they have been unable to connect...

Click on your tool icon at the top right of your screen(might look like a gear). Click on internet options. In the window that pops up click on security tab. Click on the trusted sites icon then click on the sites box. Scroll through the site and make sure the sites are in there and that the "enable protected mode" box isn't checked and exit. Click on tools again and internet options. This time click on the "privacy tab" and adjust your level to "allow all cookies and exit. This should work for you. Does your spyware have it'sown firewall?

Mar 25, 2011 | Webroot Spy Sweeper (spysweeper) for PC

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I just purchased Spysweeper last week. It was working fine, and now it sits in "loading" mode without fully loading. I also had Microsoft Security Essentials (free) running, so uninstalled it...

Thank you, and I hope this helps...

There was a compatibility problem that existed between Webroot's Spy Sweeper program and Microsoft's Vista operating system. The issue occurred after an update Microsoft automatically delivered to Vista machines using its automatic windows updating function on January 8, 2008. The bug was fixed on February 12th, 2008. If you have automatic updates set on your Vista machine, the bug will have been corrected by now automatically.
Other issues may be: Check for firewall issues if you still have problems. Temporarily switch the firewall off and see if performance improves. Add exemptions to your firewall if you find it's the cause. SpySweeper.exe, SpySweeperUI.exe, ssu.exe and WrConsumerService.exe should be added and allowed to access the internet.

Jan 12, 2011 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Compatability issue

On Feb. 12, 2008, Microsoft released an update that fixed the recent compatiblity issues between Windows Vista and Webroot Antivirus/Spy Sweeper that were a result of a previous Windows Jan. 8, 2008 update.
Recommended Fix:
To fix this issue, update your copy of Windows Vista with the latest updates available as of 2/12/2008. For many users, Windows Vista will update automatically at its next scheduled time, but the update is also available as a manual download. See below for instructions on how to update Windows Vista.
We also recommend updating your copy of Webroot Antivirus/Spy Sweeper. The latest version does not experience any compatibility issues and it is generally recommended that you update your software to the latest version in order to ensure maximum security and protection of your PC.
Click here for help on how to update Webroot Antivirus/Spy Sweeper.

Sep 13, 2009 | Webroot Spy Sweeper (spysweeper) for PC

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Webroot spy sweeper window says program damage

have you tried uninstalling and reinstalling a program or yo ucan also try doing a system restore either of this will work

Jul 16, 2009 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot SpySweeper 5.5 incompatible with Vista Home Premium 32bit

You can always try Spybot its free and will know for its detection and removal of spyware.

Dec 15, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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Spy Sweeper with Antivirus

Spy Sweeper is for spyware and that is not the same as anti virus software..If you do not have anti virus software, you should consider a getting one of the more popular types such as McAfee or Trend PC Cillin.these are two readily available types .. It is good to have both spyware and virus protection and they are not the same.. Hope this helps you..

Sep 21, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Sweeper is and vista home

Though it's been a while since I used Webroot products, I believe you need to select help or possibly file after opening Spybot and select update. Make sure your firewall isn't/doesn't block it from updating.
Good luck.

Jan 23, 2008 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

Windows vista spy sweep is not working

first, I would try un-installing and re-installing spysweeper.

Jan 14, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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