I have a smudged white line appearing across the page (about one third of the way up) and black text looks smudged either side of it - do I need to change the photo conducter unit or is it something I can clean myself?
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pull out the black cartridge then get a tissue paper try pressing the nozzle again the tissue paper but not so hard then release look for the straight line that appear on the tissue paper if it is not change it
Try reducing the print resolution using the menu buttons. Does it smudge with coloured prints? If so then the fuser unit is faulty. If it is only black that smudges it is likely to be the K Developer unit. Ensure that you are using genuine toners, not refills or third party as the quality of toner can cause similar results.
depending on what the lines look like it could be the charge roller or transfer roller.
A defect on the charge roll appears as black areas on the front of the test page, and as light gray areas on the test page.
A defect on the PC drum of the toner cartridge appears as white areas on a dark, full–coverage test print and as black areas on the "text only" test page.
I have also seen a line with a 'ridge' on the paper. This will appear almost like an embossed line. This was caused by the fuser roller being scored by debris.
canon older model PC_6RE problem: the third copy and byond, streeks appear on the left side, progreesivly get worse on each additional copy, a wait of about 2,hours, then the 1st copy is clear again, any solution for this?