Question about Xerox Phaser 8500N Printer
Apparently someone put Phaser 8400 ink in my 8500. I've tried to pull the ink out w/ a screwdriver, but since they were wedged in there, I can't get a good grip on them. Is there another way for me to open up the housing to take out the sticks so I can get this printer back up online? It threw a fault of 07,010.43:6108, and I'm thinking it's because of the ink.
I normally suggest running a long wood screw into the ink block to move it back and remove. If it's wedged then gently breaking it and removing or vacuuming the pieces out is your option.
The 07,010.43 code has nothing to do with the ink sticks. Although the result of removing the ink with the printer hot may have caused it.
That code is caused from the print head not moving from home position to the printing position. That print head pivots back and forth on a shaft.
One of 3 things has occured.
1. Ink has spilled into the stainless steel print head block. That block is located on the lower left side of the frame, looking from the front of the machine. The most frequent cause of that code is yellow ink seeping into that block from the machine eing moved while hot.
2. If the machine was unplugged before it was shut down. The Drum wiper assembly may be stuck to the print head, between the drum and print head.
3. One of the cables that run from the print head to the circiut boards that control it, may have shifted and are holding the print head back.
To remove the ink holder where those blocks are, requires removing the right and left side covers, that is held in by some plastic tabs, and 2 electrical connectors.
Posted on Jan 15, 2008
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Aug 24, 2013 | Xerox Phaser 8560DN Laser Printer
Ink count sensor flags are stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41, where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black. (Your error indicates black ink loader failure)
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out Sensor located at the forward end of each ink channel of the Ink Loader. The sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This can lead to false Ink Out messages as well as Ink Stick count faults. Using 8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick count faults.
Ink Loader will need replaced and then diagnostics entered to run "Clear ISC Fault" test to clear the error.
Aug 11, 2013 | Xerox Phaser 8500/DN Printer
Feb 18, 2010 | Xerox Phaser 8500/DN Printer
Oct 24, 2009 | Xerox Phaser 8500/DN Printer
Aug 11, 2009 | Xerox Phaser 8500N Printer
Jan 20, 2009 | Xerox Phaser 8500/DN Printer
Apr 10, 2008 | Xerox Phaser 8400 Laser Printer
Mar 08, 2008 | Xerox Phaser 8500/DN Printer
Jul 02, 2011 | Xerox Phaser 8500N Printer
80 people viewed this question
Usually answered in minutes!