Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive

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Difficulty accessing MyBook to Itunes

The USB cable got disconnected from the computer while copying a movie to put on my IPOd-everything is acting very weird now.
It freezes my laptop when I try to access MyBook to transfer files.

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Re: difficulty accessing MyBook to Itunes - Western Digital 320GB MyBook External USB 2.0 Hard Drive Hard Drives

Try running Scandisk on the drive.

Posted on Jan 19, 2008

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I dont know if it's my computer or the mybook, but when i plug it into the computer its not popping up...but the blue light is on, and it make sound effect that i put somthing into the computer

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: for a "no data - no charge" guarantee.

Dec 16, 2010 | Western Digital 320GB MyBook External USB...

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Computer not recognizing MyBook when plugged in

Have a look at this article on external hard disk troubleshooting. Could be that you need to delete the USB root hub devices in the Device Manager to force Windows to recognize the device.

Jun 24, 2010 | Western Digital 320GB MyBook External USB...

1 Answer

My wd 1tb mybook no longer powers up-I have archived versions of these files but i would prefer to get the data off this drive

Is it still under warranty?

* try connecting to a different USB port on your computer
* try connecting to a USB port on a different computer
* try a different USB cable between the computer and the MyBook
* disassemble the casing, and remove the disk-drive, and connect it as a "slave" drive in some desktop computer, to see if the files on the disk-drive are intact

If all else fails, search online for "professional data recovery service" -- a company that will repair the MyBook just long enough to copy all your files onto a new disk-drive. Of course, this is _expensive_.

Note that Western Digital has a Customer Loyalty Program -- knowing the serial-number on your disk-drive, you can buy a new MyBook from their web-site, at a good discount.

Apr 23, 2010 | Western Digital My Book Essential 1TB...

1 Answer

I cant copy to or defrag my western digital 250gb external hdd I have scanned for viruses malware and adware It will read from it but after a while it always says theres a delayed write failure and or an...

Go to Start, Control Panel, Power Settings, and look in there to see if you have a power setting that puts your hard drive into a semi-active state or sleep after so many minutes of non-use.

Jan 15, 2010 | Western Digital 250GB MyBook External USB...

1 Answer

Western Digital MyBook suddenly no more responding. It worked perfectly over years, but one morning I entered the office, and the blue rings were on. But iTunes didn't play any songs, the library is...

You may be able to remove the hard drive manually and try another USB adapter to access it on your computer.

Might be pootched though.

Rule of thumb is to never save your files to only 1 source. Its not a question of if a hard drive is going to fail but WHEN.

Sep 26, 2009 | Western Digital 500GB MyBook Office...

1 Answer

External Hard Drive

If you plan to store movies on the HD, better buying a 1TB hard drive. WD Mybook is one of the best external HD.

To rip and store DVD movies into the hard disk you will need a specific software, like the ones below.

DVD Converter - convert DVD video to AVI/MPEG/DIVX files

Freeware converts DVD AVI MPEG WMV RM to MP3 or iPod Video

Movie2x Freeware DVD Converter Download

DVDx (freeware from labDV)

Jul 28, 2009 | Western Digital My Book Essential Edition...

1 Answer

Western digital my book 1tb freezing while using itunes

Some times with external USB drives you have to remove both the power and the USB cable from the drive, wait like 30 sec. then connect it back up. I know it sounds trivial but see if that helps thing. There was some forum chatter I heard a little big ago about the 1tb WD my books concerning the power supply and this type of behavior. You might want to check with WD to see if they have a recall on your power supply.

Jun 22, 2009 | Western Digital 320GB MyBook External USB...

1 Answer

Mybook premium edition 500gb malfunction, HELP

you might have a bad drive, espeacially because its not working on any pc.

Mar 02, 2008 | Western Digital My Book Essential Edition...

1 Answer

Installing Firewire 400 on a Western Digital 500gb external My Book Pro

Don't connect the USB and firewire at the same time, use one or the other. In general for USB, for the very first connection, it is better to have the computer fully booted, and the MyBook spun up, before connecting the USB cable. After that, you can boot the computer with or without the MyBook connected or turned on. For the firewire connection, check your manual for the correct order of connection and power on.

USB and firewire 400 are roughly comparable. USB is theoretically a little faster, but you will see little difference. There are other factors that can affect your actual performance, so your best answer is to try a test yourself. Time a copy of a very large file, and a copy of a folder with a very large number of files.

Dec 03, 2007 | Western Digital MyBook Pro WDG1T5000 500...

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