Question about Brother MFC-5860CN InkJet Printer

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Paper feedin i have the fax and copy set to take paper out of the paper tray 2. but it keeps coming up saying no paper fed. i dont have this problem with paper tray 1. i have tried everything there is no paper jamed i have reloaded it a number of time all the correct way nothing seems to work.

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  • Rami Kassab May 05, 2008

    So, after some analysis, I've found that the wheels that pull the paper into the printer don't work for tray 2. I took tray 1 out and printed to it and saw that the wheels spun in an attempt to grab the paper; however, I did the same for tray 2 and the wheels don't spin. First, what could be causing this problem? Second, is it something I could fix myself? Any help would be greatly appreciated. This is an office printer and we NEED tray 2! Thanks in advance!



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The price of labor and repair parts could exceed the cost of a new printer in some cases. This most likely wouldn't be something you might be able to repair yourself. I would call the authorized repair center in your area and ask about a quote on what it might cost to repair this printer.

Posted on Nov 10, 2008


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Posted on Jan 02, 2017


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How to reset error 5100

Jams in the Document Tray

When a document jams or misfeeds in the Document Tray, <OPEN COVER> and <SEE FIG. 1> <!!CHECK!! 5100> are displayed on the LCD.

You do not need to unplug the fax when clearing document jams.

* When <OPEN COVER> and <SEE FIG. 1> are displayed alternatively

1. Press [Stop].

Do not pull out the jammed paper manually at this point.

2. Hold down [Start/Copy] for a few seconds.

* The document will be fed out automatically.

* If the document is not fed out, gently pull the document out of the fax.

* When <!!CHECK!! 5100> is displayed

1. Check if any paper is jammed.
If jammed, make sure to take out all the jammed paper.

2. After taking out jammed paper, turn the fax off, then turn it back on with [ON/OFF].
Jams in the Multi-Purpose Tray

If paper jams in the Multi-Purpose Tray, <CLEAR PAPER JAM> is displayed on the LCD.

1. Gently pull any jammed paper out of the fax as shown, then press [Stop].

* Pull it gently in either direction.

* If you cannot pull the paper out, continue with the steps below.
2. Open the Printer Cover.

3. Gently remove the jammed paper inside the fax.
4. Press [Stop].
The fax returns to standby mode.

Sep 24, 2013 | Canon FAX-JX200

1 Answer

Black line 1 inch wide right side ,when copies are made and faxing

When the paper is fed through Automatic Document Feeder (ADF) is is scanned before copy or fax. The scanner is fixed type and is located just below the ADF.
The lines are due to dirty scanner mirror. The printer/ scanner design is based Sheet-Fed Scanner. Open/Lift the Control Panel (scanner top )(by pulling it up from front - the area from where the paper to scan comes out). Look out for the horizontal mirror and use a soft, damp, lint-free cloth to gently clean the scanner mirror, rollers etc. and enjoy clear scanning and copying!
Inspect for any tron pieces of paper dirt etc.DONT USE PAPER, CHEMICALS OR ANY ABRASIVE CLOTH as it may damage the parts.
Also note that your machine can scan an image only 8.15 inches wide, regardless of how wide the paper is.

Hope it helps! Good Luck! Thanks for using Fixya!

May 31, 2011 | Brother 5750E Fax

1 Answer

How do i set it to print 11x17. It jams everytime and will not print to that size

Hello :-)
Please open the paper supply tray you wish to use. At the very front of the tray, to the right, you will see a blue dial. This dial is used to tell the copier what size paper it can expect to be fed. You can put many sizes of paper in the tray, but the blue dial MUST match the size that truly is in the tray. If ,for example, the blue dial is set at "LETTER" but the paper in the tray is 11x17, the copier will look at the dial setting and expect the paper to have passed its paper path sensors in a certain amount of time. So if the dial says 8.5x11 and the actual sheet of paper fed just keeps on moving by the sensors (11x17) the copier freaks and treats it as a paper jam assuming it has fed multiple sheets. Happy New Year to you and yours! :-)

Jan 19, 2011 | Canon ImageRunner 3025 Black and White...

1 Answer

All of a sudden, faxes stop coming out and the window says something to the effect...''Place US Paper in Upper Tray''. If I turn the machine on and off, the display clears and faxes that are in memory...

The fax machine is trying to print fax recieved copies on the bypass feeder.
Check up the setup menu on the control console.
Fine fax recieve.
You should find a selection for fax recieved in which paper tray.
Check this area, any that have the bypass feeder, de-select it.
Make selections for 8 1/2 x 11 paper in tray one.

May 01, 2009 | Xerox FaxCentre F116 Plain Paper Laser

1 Answer

How do I get faxes and copies to print from tray 2?

That is an advanced feature, genrally this is known as Automatic drawer eligibility. However, I am not sure this device offers this advanced feature. Look for options to select drawers for your diff functions in your users manual. Sorry best I can say...

Jan 06, 2009 | Office Equipment & Supplies

1 Answer

Hp laserjet - 4200

Change your Paper type in the Paper Handling Menu. Is paper fed from tray 2 or tray 1? Either setting, the paper type can be changed using the control panel. Press the green button to enter the menus, then using the "down" arrow button, press until you notice the "Paper Handling Menu". You can change the setting from Rough Paper to Plain. I hope this helps.

Nov 04, 2008 | Konica Minolta magicolor 2400 Laser...

1 Answer

Canon ByPass Doesn't Work

the real name is MANUAL FEED that is you have to go and select manual feed then the screen will guide you througth

Oct 23, 2008 | Canon imageRUNNER C3200 Copier

1 Answer

I have a brother copy/fax/print MFC 5860. i am unable to print. no paper jam..the screen reads: no paper fed #2. reload paper, then press start. i have paper in both paper trays and have autoselect...

lower paper feeder is out of position. you have to open the printer and get to the lower paper tray feeder. push the plastic gear wheel and axe into position again.

May 15, 2008 | Brother Office Equipment & Supplies

1 Answer

Paper Coming from wrong tray for incoming faxes

press setup on printer select preferences and select default tray as 2 and try making copy and also check while receiving fax and also follow this link

Oct 01, 2007 | HP Officejet Pro L7780 All-In-One InkJet...

1 Answer

Paper Feed Not Automatically Switching to Multi-Purpose Tray

Sounds like the paper out sensor for the cassette is either broken or jammed. Pull out the cassette tip the machine on its back and you should see a black arm hanging down. This should be able to swing back and fourth freely. Unless it is missing or broken.

Jun 08, 2007 | Canon LaserClass 2050 Plain Paper Fax

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