Question about Microsoft Xbox 360 Console

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Disc my younger son put a disc in his big brothers xbox but couldnt have put disc in properly ,it made a funny noise n he ejected it but now the tray will not close again,,,,plz help ....

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  • samsony
    samsony Jan 15, 2008

    hi ctf1800,,,,i havnt been able to sort xbox as yet as i still cant find screws to open drive,but i have front panel of to let me get better look in were door is open.......this xbox is xbox video game and entertainment system,,,my other son has just got xbox arcade,iv took panel of this to see if it would help me see y door wont close,and found they are very diff so no sure if same as yours ......the arcade1 has a large wheel on left side with small1 beside with another big1 on rite with band that goes around wheel wich wen turned turns other2 wheels wich close door......but the1 with door stuk open doesnt have these i only see 1 large wheel on left but not any in middle or on rite side just black plastic bit in middle and white plastic bit on rite these visable only wen door is open,,,,,,,i dont no if there should be some kind of band to turn wheel in order to close it plz plz help im in middle of a war here with sons.......plz show me were exactly 4 screws r as i really need to open it to try sort it plz help......

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  • Master
  • 4,402 Answers

DVD wont close
I just solved this problem, very simple actually. Possibly can happen when the drive WILL close, but then loud noise as it tries to spin the disc up. Open the drive up (4 little screws on the bottom) and lift the lid up. If you look on the top white magnet spinner, the bottom side of the magnet system broke off of the disc motor. It will look like a little metal ring stuck to the white spinner thing whatever it's called. I popped that off and examined it, then used some krazy glue to stick it back on the motor spindle and it's away and going now. The reason the drive will not close, is because when the little magnet first breaks off it can get misaligned then when it tries to shut it gets in the way. The MAY be the cause to the problem. I fixed this issue today with mine, hitachi drive.

Posted on Jan 15, 2008

  • Cary Farah
    Cary Farah Jan 16, 2008

    go here to find out how to take apart

    http://www.llamma.com/xbox/Repairs/xbox_...

    you may need a new drive




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1 Answer

Disc draw will not open


Manually eject the disc tray
  1. Disconnect the power cord and any other cables connected to the console.

    psu_disconnect.jpg

  2. Uncoil a paper clip.

    paperclip.jpg

  3. Position the console horizontally, as you would position a DVD player.
  4. Find the yellow sticker behind the vents on the left side of the console.
  5. Insert the straight end of the paper clip into the eject hole which is located just above the yellow sticker (as shown in the picture below).

    odd-paperclip.jpg

  6. The disc tray should pop out slightly. Pull the tray out the rest of the way with your fingers.


Note If a disc is in the tray, make sure that it is not sticky and does not have a label that might prevent the tray from opening again in the future.

stickerdisc.jpg

If you cannot get the disc tray to open, please see the following article: 906936 The disc drive of your Xbox 360 console does not open

uparrow.gifBack to the top Original Xbox 360 console: How to manually eject the disc trayFirst you need to remove your console's faceplate. Here's how:
  1. Unplug the power and A/V cables from the back of your console.

    pscabledisconnect.jpg

  2. Position your console horizontally, as you would position a DVD player.
  3. While holding your console firmly, push the faceplate away from the console with your thumbs.

    Note You will need to use some force to remove the faceplate.

    pullfrontplatebtm.jpg

    pullfrontplateside.jpg


Manually eject the disc tray
  1. Uncoil a paper clip.

    paperclip.jpg

  2. If your console has holes below the right side of the disc drive, insert the straight end of the paper clip into the hole as shown in the picture below.

    If your console does not have the holes pictured below, skip to step 5.

    manualeject01.jpg

  3. Push the paper clip until you feel some resistance (approximately 1" or 2.5 cm into the hole).

    ejectgearsinsetright.jpg

  4. If you're successful, the disc tray will pop out slightly. Pull the tray out the rest of the way with your fingers and skip to step 9. If the disc tray does not open, try the next step.
  5. Find the two holes below the left side of the disc drive, and insert the paper clip into the first hole on the left.

    ejectmecholeleft.jpg

  6. Push the paper clip until you feel some resistance (approximately 1" or 2.5 cm into the hole).

    Note Make sure you are pushing the gear mechanism and not the metal plate.

    ejectgearsinsetleft.jpg

  7. If you're successful, the disc tray will pop out slightly. Pull the tray out the rest of the way with your fingers and skip to step 9.
  8. If the disc drive is still stuck closed, insert the paper clip into the adjacent hole (to the right) and push again. If you're successful, the disc tray will pop out slightly.
  9. Now plug the power cord into the back of the console. Press the eject button to open and close disc drive. If the disc drive works properly, reattach the console faceplate.

Note If a disc is in the tray, make sure that it is not sticky and does not have a label that might prevent the tray from opening again in the future.

stickerdisc.jpg

If you cannot get the disc drive to open, please see the following article: 906936 The disc drive of your Xbox 360 console does not open
uparrow.gifBack to the top Xbox SupportPlease visit the following website for information about how to contact Xbox Support: support.xbox.com/pages/contact-us.aspx

Apr 09, 2011 | Microsoft Xbox 360 Console

1 Answer

Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

Dec 16, 2010 | Microsoft Xbox 360 Console

1 Answer

My Xbox 360 isn't reading any discs. Games nor Movies. When i put either in the game console it tells me to open the tray because it didn't read.by the way it makes a funny noise when it tries to read the...


take out the cd. close the tray with no disk in it. let it read till it says open tray
open and close it like 3 times with tha method mentioned above with out the disk. then put the disk back in and it will probly work.
sometimes the system turns dumb and u haft to remind it to reconize when there is actally no disk.

Oct 25, 2010 | Microsoft Xbox 360 Console

1 Answer

Hi,the door for putting disc in wont open.every time i push the button there is noise comn from machine like its trying to open but it cant?


Hello,

This happens to me every now and then.
Here is how you can get around it:

Sometimes, you cannot open the disc tray on your Xbox 360 console by pressing the eject button. Any of the following things may cause this problem:
  • There is a hardware failure that affects the console, the disk drive, or the eject button.
  • A disc is lodged in the mechanism.
  • The clear protective plastic strip that is applied to the front of the tray to protect it during shipping is preventing the disc tray from opening.
To manually eject the disc from the disc tray, follow these steps:
  1. Unplug the power cord from your Xbox console. For more information about how to disconnect the power supply, click the following article number to view the article in the Microsoft Knowledge Base: 906205 (http://support.microsoft.com/kb/906205/ ) How to connect and disconnect your Xbox 360 power supply
  2. Position your Xbox 360 console horizontally, as you would position a VCR or a stereo component.
  3. Remove the faceplate from your Xbox console. For more information about how to remove the console faceplate, click the following article number to view the article in the Microsoft Knowledge Base: 907331 (http://support.microsoft.com/kb/907331/ ) How to attach or remove the faceplate on your Xbox 360 console
  4. Depending on the kind of disk drive that you have in your Xbox 360 console, you can use one of the following methods. Note In each case, make sure that you align the tool (a paper clip or stiff wire) to pass through another notch behind the hole on the console casing. Collapse this imageExpand this image906935.jpg
    • Method A: Insert a straightened paper clip or other small, stiff wire into the first hole from the left side of the disc tray. To release the disc tray, push the paper clip into the hole to press the manual eject mechanism. The manual eject mechanism is a white lever that is visible behind the console casing. The hole is located about 1.5 inches (approximately 4 centimeters) from the left edge of the disc tray.
    • Method B: Insert a straightened paper clip or other small, stiff wire into the second hole from the left side of the disc tray. Push the paper clip repeatedly into the hole to turn a gear to release the disc tray. The hole is located about 1.5 inches (approximately 4 centimeters) from the left edge of the disc tray.
    • Method C: Insert a straightened paper clip or other small, stiff wire into the hole that is directly under the "X3" logo on the Xbox 360 label on the disc tray to release the disc tray. The hole is located about 1 inch from the right edge of the disc tray.
  5. After you release the disc tray, the tray pops out slightly. You can pull the tray out the rest of the way to remove the disc. Note If you use method A or Method C in step 4, you may have to firmly press the disc eject mechanism to eject the disc tray.
  6. If you determine that a hardware failure has occurred that affects your Xbox console, contact Xbox Customer Support or submit a repair request for your Xbox 360 console.
(Information taken from: http://support.microsoft.com/kb/906935)

Hope it helped.




Nov 16, 2009 | Microsoft Xbox Console

1 Answer

My xbox wont play any of my discs


there is something wrong with the eye. look it up on youtube and they will help you out

Mar 14, 2009 | Microsoft Xbox 360 Console

1 Answer

Original Xbox disc tray not opening properly


Hello,

I found this posted on cheapassgamer.com

"
Greetings, Ladies and Gentlemen.
Since I was able to solve my Xbox's tray problem completely (for now) due to this site, I felt it necessary to contribute to the forum, in order to (hopefully) help the next person with the same problem.

First, let me note that my Xbox has a Samsung drive. This method may only work if you have a Samsung or Hitachi drive, as they have the lever action emergency release.


Issue:
A) Xbox DVD tray will not eject when eject button is pressed, instead making a clunk / thump noise, as if being blocked from ejecting due to media inserted incorrectly – irregardless if media is present in the tray.
B) Tray will sometimes eject if button is pressed multiple times.
C) Tray will only eject if Xbox is thumped upon directly above the tray.


Solution:
A) First, go to http://www.xbox-mod.co.uk/index.php?...mergency-eject . Then, scrounge up a paper clip and proceed to manually eject your DVD tray.

B) Next, remove the Xbox logo front panel from the DVD tray. This is fairly easy to do, but you must be gentle, or you might break the tray or the front panel. The way to remove it is to take a pair of needle nose pliers and use them to gently pull the bottom clips away from the tray's underbelly before pushing the front panel up. You can also unclip one side, then the other if you are having difficulty.

C) Use the eject button to close the tray. Now open it again. If it still refuses to open (as did mine), use the paperclip and manually eject the tray.

D) Now, loop your finger through the open DVD laser slot in the tray, and gently pull the tray towards you – it will come out a wee bit more, and then stop. Do not force the tray to extend any farther than that.

E) WHILE THE DRIVE IS STILL OPEN, use your paperclip on the manual eject lever. It may take a moment to trigger it, as it is currently depressed, but if your Xbox and DVD Rom are like mine, it will actually draw the tray back in.

F) Poke the Eject button. It should pop open without any argument at this point. Try it a few times, just to be sure, if you'd like. Then, slide the front panel back onto the tray, and you should be good to go… until the next time the P.O.S. decides to slip a gear.

What's that? Slip a gear? Yep. As far as I can tell, that's exactly what is causing the trouble with the drives. Pushing them closed with your finger will force the motor to engage, yes? Well, eventually it seems the cheap DVD Rom's in the Xbox get fouled up, the motor kicks in a bit too late, closes the tray too far, and slips a gear. Then it will clunk / thump at you impotently until you fix it. What we have just done seems to reset the engagement point on the motor, and allows the eject button to work properly again. An easy solution to this problem is to always use the eject button to load and eject media, but you can't always ensure your guests are going to adhere to that policy (Or that the Xbox won't pull it shut too hard just to spite you, the foul tempered little…).

For Thompson and Phillips Drives, that use a gear to manually eject the tray, I would assume that pulling the tray forward, then advancing the gear manually until it refuses to do so, and then pushing the eject button might work. If anyone tries this and succeeds, reply to this message and let us know.

Thanks again for leading me to my solution (even if it may only be temporary), and I hope my suggestions have led you to yours."



Hope this helped please rate.

-Ryan

Feb 19, 2009 | Microsoft Xbox Console

1 Answer

Disk jammed in console


Remove the Faceplate by prying your fingernails into the bottom of your faceplate and pulling up. After removing the faceplate try ejecting the disk again. If it still does not eject. Straighten a paperclip and use the manual eject hole under the disk tray. Do not force anything. just push in the clip and pull the disk tray gently. Good luck. Make sure to remove your disk before sending it in for repairs because they will not send any disks back with the console.

Feb 09, 2009 | Microsoft Xbox 360 Console

2 Answers

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you need to send it off to get repaired

Aug 26, 2008 | Microsoft Xbox 360 Console

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When your son knocked the console over, he may have broke a component connecting to the disk drive, especially if the console was on.

Apr 11, 2008 | Microsoft Xbox 360 Console

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tap on right above the drive if a tap doesn't work just hit a little harder mine does it every now and then it will pop open

Aug 25, 2007 | Microsoft Xbox 360 Console

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