Question about Kenmore 63252 Microwave Oven

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Turntable won't turn

It turned a few times and stopped then I turned it by hand and heard a click. Then I could hear gears turning underneath, but it wouldn't turn once started again on its own. could it be a drive gear or belt is stripped or a pin out of place?

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  • Anonymous Sep 24, 2008

    Turntable turns, but weak. Is the access at the bottom? Can I take the bottom off? and if so, can I adjust it?

  • barbeedoll Apr 11, 2009

    Turntable won't turn at all anymore...just stopped working one day

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  • 619 Answers

Hi , unscrew the cover check belt are tear / if tear replace belt , lose the belt tensioner if it has , if not just install incline belt into vevil of pulley.

Posted on Jan 15, 2008

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Posted on Jan 02, 2017

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Kitchenaid superba microwave oven combo.. the microwave turntable will not turn only clicks


try to turn the coupling, either stripped broken coupling, or bad gear in drive motor. should not be able to turn by hand

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The drive motor underneath probably has failed.

Nov 17, 2016 | Samsung Microwave Ovens

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How do I remove the white plastic turntable plate that moves the wheeled legs of the turntable??


inside the cabinet, there is (usually) a belt that turns that gear, you will have to unplug the unit and take off the cover to get at it, probably has some grit in the belt or such, also look for missing teeth

Jan 12, 2015 | Microwave Ovens

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My turntable doesn't turn


Sounds like the turntable drive coupling is broken. In the bottom of the microwave where your turntable is, underneath that is a small drive coupling that the motor shaft pushes into. if the motor doesn't turn or the coupling, which commonly has a D shape shaft to keep it from slipping, is broken, the tray will not turn. One quick test it to remove your tray and see if you can turn the coupling easily by hand, if you can you probably have a broken drive coupling. The turntable motor is very difficult to turn by its shaft. so if it turns easily it is probably a broke coupling. NEVER force your turntable around by hand or you can break that coupling.

May 12, 2014 | Panasonic NN-S963BF Microwave Oven

1 Answer

Turn table won't turn on microwave


There is a motor underneath your microwave that rotates the turntable. It may have failed

Mar 01, 2013 | Jenn-Air JMV8208AAS Microwave Oven

1 Answer

Turntable has stopped turning


Remove the turntable plate from the oven. Put a cup of water inside the oven, away from the turntable drive gear. Turn the oven on and look through the door to see if the drive gear is turning. If not, then the motor is probably defective and needs to be replaced.

Nov 15, 2009 | Sharp R-303CW Convection / Microwave Oven

1 Answer

Em-s3577s uk 2 wont turn


Remove the turntable plate and check the motor coupling gears underneath, if motor coupling is fine, then replace the turntable motor.

Enter the model number on one of two websites below to get parts and diagrams for your appliance:


Appliance Parts From PartSelect

Appliance Parts Pros

May 19, 2009 | Sanyo Microwave Ovens

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Turntable sometimes works, mostly doesn't


It sounds like you have a jamming turntable motor.

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Jan 28, 2009 | Microwave Ovens

1 Answer

Goldstar 1310W built in


The following parts are in the turntable system: The turntable motor, underneath the floor of the microwave; the turntable coupler, which is like a small plastic piece; the turntable support, either a three-legged or circular piece with wheels; and the glass turntable tray.

It sounds like maybe your turntable support is missing?

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

For Goldstar / LG / L.G. help, call 1-800-243-0000 (M-F, 7am-8pm CT, Sat 8-5 CT) and choose the appropriate prompt from the menu or visit here. Goldstar owner manuals can be downloaded here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Aug 11, 2008 | Goldstar Microwave Ovens

1 Answer

Microwave quit


I would suspect either door switches or an intermittent control circuit board, either of which can be repaired. Opening the door while cooking (without first hitting the STOP pad) is the primary cause of door switch failure over time. I have a text file on my site called "doorsw.txt" which helps in diagnosing and repairing door switch problems. You can find the file via a Google search. It will help you check and replace the door switches if you or an able friend is so inclined. In some cases, the problem is a bad connection or a bad relay on the control board. That's something we see fairly often, and we repair them for only $32.50 nationwide.

Oct 12, 2006 | Panasonic NN-T990SA Microwave Oven

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