The frame around the freezer section is hot to the touch. The inside is cold. When you open the doors the center section that the seal goes agaist is very warm/hot. Could the defrost cycle be stuck on?
I unplugged for 5 minutes and the compressor started up and the blowers are on.
Any help? Is there a reset for this?
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Re: Whirlpool side by side GS6SHEXNQ00
Hi. You either have a dust blocked condenser coil or your condenser fan motor has stopped. It is located next to the compressor. If the motor has failed, put a fan in the back of your refrigerator and let it blow into the back of the refrigerator until you get a fan motor. Make sure you leave the compartment cover off the back of your refrigerator. Your compressor is super hot now and the start device relay is getting hot and may fail if the situation isn't resolved soon. I would get a new start device relay for the compressor also to prevent future failure. The reason for the hot areas is because the freon is not being cooled and there is freon tubing located inside the cabinet where you are touching. Please check my items on Ebay as username themackshack. Good Luck, Mack
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the closest model i could find was ED5FTGXKQ02 instead of ED5FTGHKQ02,could you check that and also what's not cooling both sides or just the fridge section,all it does is the evap coil gets cold in the freezer and the evap fan blows cold air from the freezer over to the fridge section,couple of the ings to check is open the freezer door,you should hear the fan blowing,if not you have a bad evap fan motor,if it is blowing from the bottom up remove the second bin or draw full of food and touch the back inside wall of freezer,if there's frost or like ice on the back panel you have a defrost problem,if everything is melting in both sides the compressor isn't running,could be a bad timer located in the fresh food section up front where the controls are or a bad start device located on the side of compressor,you might hear a clicking sound every couple of minutes.let me know what you find and check the model number,open the fridge door,look up on the right side wall near the ceiling or down near the bottom hinge on the door.thanks
when you open the freezer door do you hear the fan blowing,also is there any like snow or frost on the freezer wall inside the freezer,touch it and make sure or was the door left open?is there frozen water droplets on the food packages and on the racks,let me know what you find and send the model number,open the fridge door and look on the left side wall near the ceiling
The process of Refrigeration is for one section to be hot while cooling another section. I.e freezing in one section result in the heat build up and dissipattion else where. Any compressor working properly is going to be quite warm to the point of being hot to the touch when working NORMALLY. There is nothing that you need to do for the continued safe operation of your compressor. If your freezer has ice build up again in the near future your uint is not defrosting properly. If it functions normally after 2 or 3 days of use then you more than likely had a one time buildup of ice usually caused by someone leaving the door partially open
I am not going to say the problem is normal. Normal operation those strips are placed behind the metal and inside the walls around the door seals to prevent moisture or sweating around the doors. They are usually noticed to become hot when there is a change in the control boards operation. Some brands have the hot gas from the condenser circulating around the doors. If your model has an economy switch, switch it on. I would look for any abnormal operation of the refrigerator like compressor or condenser fan stopping or ice buildup or abnormal temperatures in the fresh food compartment. If this continues I would unplug the refrigerator and open the control panel inside the fresh food section and examine both sides of the control board for signs of heat or burn marks on both sides. May not be anything to be concerned about also because this may be the first time you noticed this. But it should not be too hot to touch. Sea Breeze
HI, That area being hot is a sign the refigerator is not cooling properly. We need to pin point the cooling problem. First, are you noticing any frost build up inside the rear freezer panel? Are the fans and the compressor running? Please let me know so I can assist you through this.
HI thanks for your question. the heat between the two doors is normal. its heated there to stop moisture, from hitting a cold surface , and turning to water, so its normal. but pull fridge away from the wall. remove the back panel by the compressor. clean all coils. thanks the appliance doc. please rate my answer. thanks
If the mullion heater around the doors is hot to the touch the inside temperatures are not being maintained. They should be warm but not hot. This usually indicates a problem in the internal temperatures. Check the back wall of the freezer section for frost buildup. Your defrost system may not be working and it had not gotten to the point of complete failure as far as you noticing the temperature differences yet.
The problem you describe is caused by the hot gas pipe that runs around the cabinet, this is normal for it too get warm, the only reason it would be very hot is that for some reason the gases are not being cooled, probable cause is that the condenser is blocked with dust or fluff, depending on axact version some are located behind the plastic trim that runs below the doors and others are in the back behind the lower rear panel.