Question about Whirlpool GS6SHEXNL Side by Side Refrigerator

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Whirlpool side by side GS6SHEXNQ00

The frame around the freezer section is hot to the touch. The inside is cold. When you open the doors the center section that the seal goes agaist is very warm/hot. Could the defrost cycle be stuck on?
I unplugged for 5 minutes and the compressor started up and the blowers are on.
Any help? Is there a reset for this?

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  • Trezhur May 12, 2008

    My Model # is ED5FHEXNS01. The area that divides the freezer from the refrigerator gets very hot to the touch but cools down for a little while and then gets hot again. Ice cream is melting. No ice.

  • donaldandshe Jul 06, 2008

    The insulation strip around the doors is hot to the touch. Everything else is fine, except ice cream is soft. This happened after regrigerator was moved to house with old wiring.

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  • 27 Answers

Hi. You either have a dust blocked condenser coil or your condenser fan motor has stopped. It is located next to the compressor. If the motor has failed, put a fan in the back of your refrigerator and let it blow into the back of the refrigerator until you get a fan motor. Make sure you leave the compartment cover off the back of your refrigerator. Your compressor is super hot now and the start device relay is getting hot and may fail if the situation isn't resolved soon. I would get a new start device relay for the compressor also to prevent future failure. The reason for the hot areas is because the freon is not being cooled and there is freon tubing located inside the cabinet where you are touching. Please check my items on Ebay as username themackshack. Good Luck, Mack

Posted on Feb 02, 2008

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Posted on Jan 02, 2017

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