My computer starts up but only so far then it says on a whole black screen
"We apolegise for the inconvenience, but windows did not start successfully. A recent hardware or software change might have caused this.
If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect you files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.
If a previous start up attempt was interrupted due to a power failure or because the power or the reset button was pressed, or if you aren't sure what caused problem, choose Start Windows Normally.
Safe Mode (Useable option that I have tryed did not work)
Safe Mode with Networking (Useable option I have tryed did not work)
Safe Mode with Command Prompt (Useable option I have tryed did not work)
Last Known Good Configuration (your most recent settings that worked) (Useable option I have tryed did not work)
Start Windows Normally (Useable option I have tryed did not work)
Use the up and down arrow keys to move the highlight to your choice."
That is all it says and I would greatly appreciate the help I have tryedusing all the CD's that came with it and nothing worked and that is all i can think about telling you now thanks.
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Try connecting an external monitor to the 15 VGA (video) plug on the laptop and see if it displays properly on the monitor. You may have to direct the video from the laptop to the monitor by holding down the blue <FN> (key next to the space bar) and then press down the <F8> key. If the display on the external monitor is correct, then you either have a problem with the laptop's LED display screen or cable that connects the LED to system board. Here is a link for the service manual: ftp://ftp.dell.com/Manuals/all-products/esuprt_laptop/esuprt_inspiron_laptop/inspiron-9300_service%20manual_en-us.pdf
Try to use the last known good configuration the issue should be fixed.. If afforadable try to get a external DVDdrive.. If not try to get one from friends.. Nothing is working.. call acer they will take your computer and reinstall the OS ....
Try choosing "Last known configuration that worked" if this does not fix you problem, then reboot once more, and while it is booting up tap the F8 key and select safe start.
Ps. you may just need to do a fresh re-install
Repaired! This sounde like a fuelty screen or screen inverter. To check this, connect to an external monitor, if the external works properly, then it's the screen or inverter. If the external doesn't work, let me know and we'll run the problem down to a more indepth (internal) trouble shoot.
Pop an XP CD in and Boot from it.. When it gets to the point where it says "Press "Enter" now to install Windows or Press "R" for the Repair console"? press R.. This will take you to a Command C: prompt after it asks which "Windows installation you want to access" Hit 1 Then Enter (generally for C:), If you had a Password it will have to be entered and prompt. If it asks and no passwrd is there hit enter. When you get to C:/ type: "fixboot" And hit enter.. Y for yes/enter. It asks for verification. Then Type" fixmbr "and hit enter. Same verification. Then type "chkdsk/p"and force checkdisk to run even though the file system may have apeared to be fine.. (Saves a step) Type exit after all are done and try rebooting from the hard drive.. Good luck!..
I am pretty sure you have a corrupted operating system here, or have somehow gotten corrupted video drivers. Boot to safe mode and change the video drivers to Microsoft VGA Generic and reboot and see if that fixes it, If it does, you can experiment with installing updated drivers for that machine available on the HP web site.
Also run a disk check on all drives; sounds like you might have some data loss.
If this does not fix it, consider reinstalling the operating system and then patching it to the highest level possible.
If reinstalling the OS does not work, you might have hardware problems with the screen or motherboard, though this is pretty rare, and is a different matter to troubleshoot.